Overall Purpose of the Position

Coordinate company travel, accommodation , and events; manage outsourced catering and administrative suppliers; ensure timely permits, compliant reporting, and efficient office services that support employee experience, safety and cost management.

Key Performance Areas

Travel & Logistics

• Coordinate employee and visitor travel, accommodation, and airport transfers.
• Maintain a travel calendar and process related PRs/POs in SAP.
• Reconcile travel and hotel expenses.

Events & Meeting Coordination

• Organize company events and meetings (onsite and offsite).
• Manage office supplies and stationery; maintain accurate stock records.
• Create PRs, reservations, and gate passes for various departments in SAP.

Vendor, Catering & Facilities Oversight

• Oversee outsourced catering and housekeeping operations.
• Ensure hygiene, sanitation, PPE compliance, and canteen statutory requirements.
• Manage catering contracts, invoices, and service SLAs.

Budget & Procurement

• Manage travel, hotel, and stationery budgets, including forecasting and spend tracking.
• Liaise with Procurement to source vendors and monitor delivery/performance.

Requirements

Minimum Requirements

• Bachelor’s degree in Business Management (required).
• Higher Diploma in Administration or Hospitality Management (added advantage).
• 5+ years of relevant administration experience.
• Experience working in busy operations or an industrial environment is preferred.
• Key competencies: Strong vendor management and supervisory skills, Excellent customer service and communication abilities, Analytical problem-solving and sound judgment, High attention to detail, planning, and process improvement capability, Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint), Working knowledge of SAP is essential.
• Languages: English, Kiswahili,
• Personality attributes: Pleasant personality with strong interpersonal skills, culturally aware, flexible, and adaptable, Ethical, diligent, and target-oriented, Strong organizational skills and the ability to work under pressure.

• Coordinate company travel, accommodation , and events; manage outsourced catering and administrative suppliers; ensure timely permits, compliant reporting, and efficient office services that support employee experience, safety and cost management.
• Coordinate employee and visitor travel, accommodation, and airport transfers.
• Maintain a travel calendar and process related PRs/POs in SAP.
• Reconcile travel and hotel expenses.
• Organize company events and meetings (onsite and offsite).
• Manage office supplies and stationery; maintain accurate stock records.
• Create PRs, reservations, and gate passes for various departments in SAP.
• Oversee outsourced catering and housekeeping operations.
• Ensure hygiene, sanitation, PPE compliance, and canteen statutory requirements.
• Manage catering contracts, invoices, and service SLAs.
• Manage travel, hotel, and stationery budgets, including forecasting and spend tracking.
• Liaise with Procurement to source vendors and monitor delivery/performance.

• Strong vendor management and supervisory skills
• Excellent customer service and communication abilities
• Analytical problem-solving and sound judgment
• High attention to detail, planning, and process improvement capability
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Working knowledge of SAP is essential
• Pleasant personality with strong interpersonal skills
• Culturally aware, flexible, and adaptable
• Ethical, diligent, and target-oriented
• Strong organizational skills and the ability to work under pressure

• Bachelor’s degree in Business Management (required).
• Higher Diploma in Administration or Hospitality Management (added advantage).