Background

Our client, a dynamic player in the ICT sector, is looking for a versatile and high-energy Administrative Assistant with sales capabilities to join their Nairobi team. This is a high-impact hybrid role that combines executive-level administrative support with proactive sales coordination and tender management.

We are looking for a professional who can navigate the fast-paced tech industry, manage executive workflows with precision, and support the business in securing new contracts.

Key Responsibilities

• Manage the General Manager’s professional correspondence, filing systems, and complex scheduling.
• Act as the primary gatekeeper and point of contact for internal and external stakeholders.
• Draft high-quality executive communications, including formal letters, board-ready presentations, and reports.
• Professionally handle all office communications, ensuring call logs are maintained and inquiries are routed efficiently.
• Monitor and source tender opportunities across online portals (IFMIS, PPIP), newspapers, and industry publications.
• Maintain a rigorous tender register, tracking deadlines and coordinating all required documentation.
• Ensure high-quality, compliant, and timely submission of all bid documents.
• Conduct outbound tele-sales calls to follow up on leads and industry inquiries.
• Update and manage the CRM system, ensuring lead data is accurate and opportunities are escalated to the sales team promptly.
• Liaise with technical and sales teams to ensure client follow-ups are completed within SLAs.

Skills, Competencies, and Experience

The successful candidate will be required to have the following skills and competencies:

• Experience: 2–4 years of experience as an Executive Assistant or Administrative Assistant.
• Industry Background: Proven experience within the ICT/Technology sector is highly preferred.
• Education: Degree or Diploma in Business Administration, Communication, or a related field.
• Technical Skills: Proficiency in MS Office Suite and experience using CRM or sales tracking tools.
• Tender Knowledge: Familiarity with the Kenyan procurement landscape and tender sourcing is essential.

• Manage the General Manager’s professional correspondence, filing systems, and complex scheduling.
• Act as the primary gatekeeper and point of contact for internal and external stakeholders.
• Draft high-quality executive communications, including formal letters, board-ready presentations, and reports.
• Professionally handle all office communications, ensuring call logs are maintained and inquiries are routed efficiently.
• Monitor and source tender opportunities across online portals (IFMIS, PPIP), newspapers, and industry publications.
• Maintain a rigorous tender register, tracking deadlines and coordinating all required documentation.
• Ensure high-quality, compliant, and timely submission of all bid documents.
• Conduct outbound tele-sales calls to follow up on leads and industry inquiries.
• Update and manage the CRM system, ensuring lead data is accurate and opportunities are escalated to the sales team promptly.
• Liaise with technical and sales teams to ensure client follow-ups are completed within SLAs.

• Proficiency in MS Office Suite
• Experience using CRM or sales tracking tools
• Familiarity with the Kenyan procurement landscape and tender sourcing

• Degree or Diploma in Business Administration, Communication, or a related field.
• Proven experience within the ICT/Technology sector is highly preferred.