Position Overview

We are seeking a highly organized, proactive, and detail-oriented Administrative Officer to support the efficient operation of our health facility.

The successful candidate will provide administrative, logistical and office management support to ensure smooth service delivery and compliance with organizational policies and procedures.

Duties & Responsibilities:

• The Administrative Officer will; Serve as the first point of contact for patients, visitors and callers, ensuring professional reception and customer service. Provide administrative and operational support to facilitate efficient day-to-day functioning of the health facility.
• Manage billing, payments, petty cash and maintain accurate financial and administrative records.
• Maintain organized filing systems, confidential documentation and office records.
• Coordinate office supplies, inventories, procurement requests and asset management processes.
• Prepare reports, correspondence and other official documents as required.
• Maintain a clean, organized and welcoming reception and office environment.
• Participate in staff meetings and support implementation of administrative decisions and action points.

Qualifications and Experiences

• Bachelor's Degree in Business Administration, Public Administration, Health Administration, or a related field.
• One year experience in administrative roles, preferably within a healthcare or NGO setting.
• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook.
• Demonstrated experience in records management, office administration and logistics coordination.
• Strong organizational, communication and interpersonal skills.
• Ability to manage multiple tasks, prioritize effectively and work under minimal supervision.
• High level of integrity, professionalism and attention to detail.
• Effective communication and stakeholder management. Problem-solving and decision-making abilities.
• Confidentiality and ethical conduct.

• Serve as the first point of contact for patients, visitors and callers, ensuring professional reception and customer service.
• Provide administrative and operational support to facilitate efficient day-to-day functioning of the health facility.
• Manage billing, payments, petty cash and maintain accurate financial and administrative records.
• Maintain organized filing systems, confidential documentation and office records.
• Coordinate office supplies, inventories, procurement requests and asset management processes.
• Prepare reports, correspondence and other official documents as required.
• Maintain a clean, organized and welcoming reception and office environment.
• Participate in staff meetings and support implementation of administrative decisions and action points.

• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook.
• Demonstrated experience in records management, office administration and logistics coordination.
• Strong organizational, communication and interpersonal skills.
• Ability to manage multiple tasks, prioritize effectively and work under minimal supervision.
• High level of integrity, professionalism and attention to detail.
• Effective communication and stakeholder management.
• Problem-solving and decision-making abilities.
• Confidentiality and ethical conduct.

• Bachelor's Degree in Business Administration, Public Administration, Health Administration, or a related field.