Vacancy title:
Aftersales Casual

[Type: FULL_TIME, Industry: Retail, Category: Sales & Retail, Customer Service, Installation, Maintenance & Repair]

Jobs at:
Kilimall

Deadline of this Job:
Sunday, February 1 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Wednesday, January 28 2026, Base Salary: Not Disclosed

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Learn more about Kilimall
Kilimall jobs in Kenya

JOB DETAILS:

Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Product...

Read more about this company

Aftersales Casual

Job Type

Full Time

Qualification

Diploma

Experience

1 year

Location

Nairobi

Job Field

Sales / Marketing / Retail / Business Development

REQUIREMENTS

• Minimum of 1 year of experience in aftersale quality inspection, field service, or related field.
• Strong understanding of electronics and familiarity with basic repair and maintenance techniques.
• Excellent verbal and written communication skills to effectively interact with customers and team members.
• Ability to identify and troubleshoot issues, and implement solutions.
• Proficiency in Microsoft Office Suite and other relevant software.
• A commitment to providing exceptional customer service.
• Diploma or certification degree and above.
• Experience in e-commerce operations
• Knowledge of specific electronic products or brands

Discover more

• Professional development books
• Office supplies and accessories
• Business attire clothing
• Online skills training platforms
• Time management software
• Networking event tickets
• KEDA Kenya Ceramics
• Location-based job search
• teaching
• Job posting service

Check how your CV aligns with this job

Work Hours: 8

Experience in Months: 12

Level of Education: professional certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Are you interested in this position and meet the minimum requirements? Apply by sending an  with your CV and a convincing cover letter to clearly stating the subject heading "JOB TITLE" by 1st February 2026.. Due to the high volume of applications received, only shortlisted candidates will be contacted.

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