Background information about the job or company

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that bui...

Responsibilities or duties

Your main role shall be to deepen aftersales through prospecting, lead generation, customer engagement and sales in your region. In this role, you will work closely with the dealer to deliver exceptional total ownership experience by ensuring customer satisfaction, maximizing vehicle uptime, revenue generation and supporting business growth in the aftersales segment.

Qualifications or requirements

The minimum qualifications include the following:

Education and experience

Graduate Degree or Diploma (automotive/mechanical engineering – desirable)

Understanding motor vehicle parts and service is an added advantage.

KCSE C –

Experience needed

At least one year’s experience in outdoor sales, marketing, promotions, merchandising, or brand ambassador experience

Competencies

Entrepreneurial and commercial thinking

Resilience and ability to deliver against stretch targets

Analyzing

Communication

Persuading and influencing

Working with people

Planning and organizing

• Attainment of Revenue targets – per part line and revenue
• Drive sell-out sales (Revenue and Store Keeping Unit expansion) across assigned dealerships.
• Achieve or exceed dealer revenue targets through proactive planning and performance monitoring.
• Ensure adherence to sales policies and procedures and recommend process improvements.
• Collaborate in setting annual sales objectives for the territory.
• Conversion rates from the sales funnel.
• Customer support
• Support customer engagement through forums, feedback collection, and new product communication.
• Adherence to CRM usage & route plans.
• Timely escalation of customer issues to the dealer.
• Reporting
• Daily collation of target achievement.
• Track and Analysis monthly trends within assigned markets.
• Prepare dashboards for weekly reviews.
• Submit regular reports on territory performance, dealer metrics, and action plans.
• Market intelligence
• Monitor and report on competitor activities.
• Provide customer insights through identification and suggestion of parts or services that will meet their needs.
• Market activation
• Plan and execute ground marketing initiatives i.e. road shows, market storms, and activations.

• Entrepreneurial and commercial thinking
• Resilience and ability to deliver against stretch targets
• Analyzing
• Communication
• Persuading and influencing
• Working with people
• Planning and organizing

• Graduate Degree or Diploma (automotive/mechanical engineering – desirable)
• Understanding motor vehicle parts and service is an added advantage.
• KCSE C –