Background information about the job or company (e.g., role context, company overview)

Air Transportation Supervisor

Responsibilities or duties

• Supervise and oversee fleet service operations, ensuring all tasks are completed within the required time while adhering to standards outlined in AFI 24-605 and other applicable procedures and regulations.
• Assign, manage, and supervise a team of Air Transportation personnel for tasks, such as:
• Picking up, loading, and unloading aircraft service equipment and supplies.
• Conducting air transportation galley/lavatory (ATGL) servicing.
• Conducting portable lavatory, aircraft latrine, and water servicing.
• Performing sanitation and cleaning of aircraft interiors.
• Coordinate and monitor work activities to ensure schedules and deadlines are met for scheduled aircraft departures and arrivals.
• Oversee the inspection and proper usage of aircraft service equipment, ensuring it is operational, clean, and in compliance with applicable safety standards.
• Liaise with internal teams and external stakeholders, such as cargo handlers and ground crews, to ensure efficient and safe aircraft servicing operations.
• Ensure compliance with all regulations, safety protocols, and operational requirements during fleet servicing operations.
• Prepare reports and maintain accurate records of fleet service activities, including equipment usage, maintenance, and inventory levels.
• Train, mentor, and evaluate team members to ensure skill development, high performance, and adherence to standards.
• Act promptly to resolve operational issues or delays to maintain schedule integrity and customer satisfaction.
• Implement, monitor, and enforce quality assurance and control procedures for all air transportation support activities.

Qualifications or requirements (e.g., education, skills)

Minimum Requirements:

• High school diploma or equivalent; additional education or certification in logistics, transportation management, or related fields is preferred.
• Thorough knowledge of air transportation regulations, procedures, and standards, including AFI 24-605 guidelines.
• Strong understanding of aircraft servicing practices, including galley/lavatory servicing, portable lavatories, and interior sanitation.
• Demonstrated leadership experience and the ability to manage and supervise teams effectively.
• Proficiency with computer systems and software for managing schedules, tasks, and maintenance logs.
• Excellent organizational and time management skills, with the ability to prioritize tasks efficiently in a high-paced environment.
• Strong communication skills with the ability to interact professionally with team members, passengers, and external stakeholders.
• Must be detail-oriented and capable of maintaining accurate records and documentation.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport should be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.

Preferred Qualifications:

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
• Valid country driver’s license and passport.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
• Experience working at a military or government-operated passenger terminal or supporting Department of Defense (DoD) air transportation services.
• Familiarity with aircraft servicing requirements, including galley, water, lavatory, and interior sanitation needs.
• Experience managing transportation compliance in a military or government-regulated environment.
• Certification or training in air transportation or logistics management.

Experience needed

3-5 years of relevant experience in fleet service, air transportation, or ground support operations, including supervisory experience.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Job Type: Full Time

Qualification: Diploma, Professional Certificate

Job Field: Aviation / Aerospace, Logistics

• Supervise and oversee fleet service operations, ensuring all tasks are completed within the required time while adhering to standards outlined in AFI 24-605 and other applicable procedures and regulations.
• Assign, manage, and supervise a team of Air Transportation personnel for tasks, such as:
• Picking up, loading, and unloading aircraft service equipment and supplies.
• Conducting air transportation galley/lavatory (ATGL) servicing.
• Conducting portable lavatory, aircraft latrine, and water servicing.
• Performing sanitation and cleaning of aircraft interiors.
• Coordinate and monitor work activities to ensure schedules and deadlines are met for scheduled aircraft departures and arrivals.
• Oversee the inspection and proper usage of aircraft service equipment, ensuring it is operational, clean, and in compliance with applicable safety standards.
• Liaise with internal teams and external stakeholders, such as cargo handlers and ground crews, to ensure efficient and safe aircraft servicing operations.
• Ensure compliance with all regulations, safety protocols, and operational requirements during fleet servicing operations.
• Prepare reports and maintain accurate records of fleet service activities, including equipment usage, maintenance, and inventory levels.
• Train, mentor, and evaluate team members to ensure skill development, high performance, and adherence to standards.
• Act promptly to resolve operational issues or delays to maintain schedule integrity and customer satisfaction.
• Implement, monitor, and enforce quality assurance and control procedures for all air transportation support activities.

• Leadership
• Team Management
• Air transportation regulations and procedures
• Aircraft servicing practices
• Computer proficiency (scheduling, task management, maintenance logs)
• Organizational skills
• Time management
• Prioritization
• Communication skills
• Detail-oriented
• Record keeping

• Diploma or Professional Certificate
• High school diploma or equivalent
• Additional education or certification in logistics, transportation management, or related fields (preferred)
• Thorough knowledge of air transportation regulations, procedures, and standards, including AFI 24-605 guidelines
• Strong understanding of aircraft servicing practices, including galley/lavatory servicing, portable lavatories, and interior sanitation
• Demonstrated leadership experience
• Ability to manage and supervise teams effectively
• Proficiency with computer systems and software for managing schedules, tasks, and maintenance logs
• Excellent organizational and time management skills
• Strong communication skills
• Detail-oriented
• Possession of a valid passport (minimum 1 year validity at hiring)
• Ability to pass contract medical requirements
• Ability to obtain and maintain facility credentials/authorization
• Prior experience in an austere OCONUS environment with a multi-national workforce (preferred)
• Valid country driver’s license and passport (preferred)
• Country visa (as required) (preferred)
• Experience working at a military or government-operated passenger terminal or supporting Department of Defense (DoD) air transportation services (preferred)
• Familiarity with aircraft servicing requirements, including galley, water, lavatory, and interior sanitation needs (preferred)
• Experience managing transportation compliance in a military or government-regulated environment (preferred)
• Certification or training in air transportation or logistics management (preferred)