Job summary

To ensure the safe, accurate, and efficient refueling of aircraft while maintaining and inspecting aviation fuel systems and equipment. The role is critical in supporting flight operations by ensuring fuel quality, adherence to safety standards, and compliance with aviation regulations.

Job descriptions & requirements

Job Title: Aircraft Refueller – Fuel System Technician

Reports To: Fuel Operations Supervisor / Maintenance Manager

1. Job Purpose

To ensure the safe, accurate, and efficient refueling of aircraft while maintaining and inspecting aviation fuel systems and equipment. The role is critical in supporting flight operations by ensuring fuel quality, adherence to safety standards, and compliance with aviation regulations.

2. Key Responsibilities

Aircraft Refueling Operations

• Perform aircraft refueling and defueling in accordance with aviation safety standards.
• Ensure correct fuel type, quantity, and quality are delivered as per flight requirements.
• Coordinate with pilots and ground crew to confirm fueling instructions.

Fuel System Maintenance

• Inspect, maintain, and troubleshoot fuel systems and refueling equipment.
• Conduct routine checks on fuel pumps, hoses, valves, and storage systems.
• Identify faults and perform basic repairs or escalate issues when necessary.

Fuel Quality Control

• Conduct fuel sampling and testing to ensure compliance with aviation fuel standards.
• Monitor fuel storage conditions to prevent contamination.
• Maintain strict quality assurance procedures at all times.

Safety and Compliance

• Adhere to aviation safety regulations and company procedures at all times.
• Ensure proper grounding of aircraft and equipment during refueling.
• Follow hazardous material handling protocols and emergency procedures.
• Use appropriate personal protective equipment (PPE).

Documentation and Reporting

• Maintain accurate records of fuel dispensed, inspections, and maintenance activities.
• Complete fueling logs, checklists, and incident reports as required.
• Report any discrepancies, faults, or safety concerns promptly.

Teamwork and Operational Support

• Work closely with ground handling teams, engineers, and flight crew.
• Support turnaround operations to ensure timely departures.
• Assist in training junior staff where required.

Key Performance Indicators (KPIs)

• Accuracy in fuel delivery (quantity and type)
• Compliance with aviation safety and quality standards
• Number of incidents/accidents reported
• Equipment reliability and maintenance efficiency
• Timeliness in aircraft turnaround support

3. Qualifications

• Diploma or Certificate in Mechanical Engineering, Aviation Technology, or related field
• Valid training/certification in aircraft refueling or fuel handling (added advantage)
• Minimum of 1–3 years’ experience in aviation fueling, oil & gas, or related field
• Basic knowledge of aviation fuel systems and safety procedures

4. Skills and Competencies

• Strong understanding of safety and compliance standards
• Good mechanical and technical troubleshooting skills
• Attention to detail and accuracy in operations
• Ability to work under pressure in a fast-paced environment
• Strong communication and teamwork skills
• High level of responsibility and integrity
• Physical fitness and ability to work in outdoor environments

• Perform aircraft refueling and defueling in accordance with aviation safety standards.
• Ensure correct fuel type, quantity, and quality are delivered as per flight requirements.
• Coordinate with pilots and ground crew to confirm fueling instructions.
• Inspect, maintain, and troubleshoot fuel systems and refueling equipment.
• Conduct routine checks on fuel pumps, hoses, valves, and storage systems.
• Identify faults and perform basic repairs or escalate issues when necessary.
• Conduct fuel sampling and testing to ensure compliance with aviation fuel standards.
• Monitor fuel storage conditions to prevent contamination.
• Maintain strict quality assurance procedures at all times.
• Adhere to aviation safety regulations and company procedures at all times.
• Ensure proper grounding of aircraft and equipment during refueling.
• Follow hazardous material handling protocols and emergency procedures.
• Use appropriate personal protective equipment (PPE).
• Maintain accurate records of fuel dispensed, inspections, and maintenance activities.
• Complete fueling logs, checklists, and incident reports as required.
• Report any discrepancies, faults, or safety concerns promptly.
• Work closely with ground handling teams, engineers, and flight crew.
• Support turnaround operations to ensure timely departures.
• Assist in training junior staff where required.

• Strong understanding of safety and compliance standards
• Good mechanical and technical troubleshooting skills
• Attention to detail and accuracy in operations
• Ability to work under pressure in a fast-paced environment
• Strong communication and teamwork skills
• High level of responsibility and integrity
• Physical fitness and ability to work in outdoor environments

• Diploma or Certificate in Mechanical Engineering, Aviation Technology, or related field
• Valid training/certification in aircraft refueling or fuel handling (added advantage)
• Minimum of 1–3 years’ experience in aviation fueling, oil & gas, or related field
• Basic knowledge of aviation fuel systems and safety procedures