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Vacancy title:
Application Supprt Officer (ICT)
[Type: FULL_TIME, Industry: Healthcare, Category: Computer & IT, Admin & Office, Business Operations]
Jobs at:
Healthy-u2000
Deadline of this Job:
Wednesday, February 11 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Tuesday, February 3 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background
We are looking for an APPLICATIONS SUPPORT OFFICER (ICT), to support SAP and business applications across our network.
Key Responsibilities
- Provide first and second level support across SAP modules (FI/CO, MM, SD, PP, HCM) and related business applications
- Resolve incidents and service requests within agreed SLAs, troubleshooting application, transaction and process issues
- Support upgrades, deployments, integrations and UAT, including documentation and business sign offs
- Support master data integrity, reporting and reconciliations, and maintain SOPs and user guides
- Train users, support internal controls, and manage vendor SLAs and escalations
Qualifications & Experience
- Bachelor’s degree in IT, Computer Science, Business, Finance or related field
- 3 to 5 years’ experience in SAP Application Support or ERP or application support roles
- Strong working knowledge of SAP ECC and or SAP S4HANA
- Retail or multi branch experience and SAP certification are added advantages
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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Send your CV and Cover Letter following the application procedure
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