Applications Support Officer job at Healthy U
35 Days Ago
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Applications Support Officer
2026-02-24T07:30:34+00:00
Healthy U
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_6415/logo/Healthy%20U.png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Healthcare
Computer & IT, Business Operations
KES
MONTH
2026-03-06T17:00:00+00:00
8

Healthy U was therefore created and has grown from a desire to raise awareness about living a healthier life to becoming the number one health food and supplement provider in Kenya that sets the latest health trends. Now, with over 30 stores in both Kenya and Uganda, we constantly strive to uphold our promise of providing the best products and services for �...

KEY RESPONSIBILITIES

  • Provide first and second level support across SAP modules (FI/CO, MM, SD, PP, HCM) and related business applications
  • Resolve incidents and service requests within agreed SLAs, troubleshooting application, transaction and process issues
  • Support upgrades, deployments, integrations and UAT, including documentation and business sign offs
  • Support master data integrity, reporting and reconciliations, and maintain SOPs and user guides
  • Train users, support internal controls, and manage vendor SLAs and escalations

QUALIFICATIONS & EXPERIENCE

  • Bachelor’s degree in IT, Computer Science, Business, Finance or related field
  • 3 to 5 years’ experience in SAP Application Support or ERP or application support roles
  • Strong working knowledge of SAP ECC and or SAP S4HANA
  • Retail or multi branch experience and SAP certification are added advantages
  • Provide first and second level support across SAP modules (FI/CO, MM, SD, PP, HCM) and related business applications
  • Resolve incidents and service requests within agreed SLAs, troubleshooting application, transaction and process issues
  • Support upgrades, deployments, integrations and UAT, including documentation and business sign offs
  • Support master data integrity, reporting and reconciliations, and maintain SOPs and user guides
  • Train users, support internal controls, and manage vendor SLAs and escalations
  • SAP ECC and/or SAP S4HANA
  • Application Support
  • ERP
  • Troubleshooting
  • Master Data Management
  • Reporting
  • Reconciliations
  • SOPs and User Guides Maintenance
  • User Training
  • Internal Controls Support
  • Vendor SLA Management
  • Escalation Management
  • Bachelor’s degree in IT, Computer Science, Business, Finance or related field
  • 3 to 5 years’ experience in SAP Application Support or ERP or application support roles
  • Strong working knowledge of SAP ECC and or SAP S4HANA
  • Retail or multi branch experience and SAP certification are added advantages
bachelor degree
12
JOB-699d539a3b538

Vacancy title:
Applications Support Officer

[Type: FULL_TIME, Industry: Healthcare, Category: Computer & IT, Business Operations]

Jobs at:
Healthy U

Deadline of this Job:
Friday, March 6 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Tuesday, February 24 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Healthy U was therefore created and has grown from a desire to raise awareness about living a healthier life to becoming the number one health food and supplement provider in Kenya that sets the latest health trends. Now, with over 30 stores in both Kenya and Uganda, we constantly strive to uphold our promise of providing the best products and services for �...

KEY RESPONSIBILITIES

  • Provide first and second level support across SAP modules (FI/CO, MM, SD, PP, HCM) and related business applications
  • Resolve incidents and service requests within agreed SLAs, troubleshooting application, transaction and process issues
  • Support upgrades, deployments, integrations and UAT, including documentation and business sign offs
  • Support master data integrity, reporting and reconciliations, and maintain SOPs and user guides
  • Train users, support internal controls, and manage vendor SLAs and escalations

QUALIFICATIONS & EXPERIENCE

  • Bachelor’s degree in IT, Computer Science, Business, Finance or related field
  • 3 to 5 years’ experience in SAP Application Support or ERP or application support roles
  • Strong working knowledge of SAP ECC and or SAP S4HANA
  • Retail or multi branch experience and SAP certification are added advantages

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
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your CV and Cover Letter to with the subject line “Retail Marketing Manager”.

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Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, March 6 2026
Duty Station: Nairobi | Nairobi
Posted: 24-02-2026
No of Jobs: 1
Start Publishing: 24-02-2026
Stop Publishing (Put date of 2030): 10-10-2076
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