Background

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Job Purpose Statement

The purpose of this role is to provide day-to-day support, work on deployment, customization and integration of all Core Insurance Systems and Services, SharePoint, Microsoft Power Apps and Power Automation whilst driving ongoing improvements. He / She will also be responsible for ensuring they follow best practices and driving continuous service improvement and productivity initiatives around the Core Insurance Applications and related services

Ideal Job Specifications

• Undergraduate degree in Computer Science /Information Technology - Minimum 2nd Upper Class honours.
• Minimum 3 years working experience in a busy IT environment with a hands-on role in implementing and development Workflows & Business Automation Systems e.g. Customer Relationships Management Systems (CMRM), MS SharePoint and MS Power Platform.
• Certified in MS Dynamics 365 Customer Engagement and/or Power Platform.
• Experienced in Microsoft Dynamic CRM, and/or Microsoft Power Platform (Power Apps, Power Automate & Power BI).
• Experience of working in the IT function within a busy environment will be an advantage.
• Experienced with platform architectures (e.g. client-server, n-tier, thin client)
• Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM, MS SharePoint and MS Power Platform
• Demonstrated proficiency in understanding and implementing business Process Automation workflows and processes.
• Demonstrated proficiency in using the either the CRM SDK or Power Platform development.
• Experience with source control management systems and continuous integration/deployment environments

• Provide day-to-day support for Core Insurance Systems and Services, SharePoint, Microsoft Power Apps and Power Automation.
• Work on deployment, customization and integration of Core Insurance Systems and Services, SharePoint, Microsoft Power Apps and Power Automation.
• Drive ongoing improvements in Core Insurance Systems and Services, SharePoint, Microsoft Power Apps and Power Automation.
• Ensure adherence to best practices.
• Drive continuous service improvement and productivity initiatives around the Core Insurance Applications and related services.

• Developing, deploying, customizing and integrating Microsoft Dynamics CRM, MS SharePoint and MS Power Platform.
• Understanding and implementing business Process Automation workflows and processes.
• Using the CRM SDK or Power Platform development.
• Source control management systems.
• Continuous integration/deployment environments.

• Undergraduate degree in Computer Science /Information Technology - Minimum 2nd Upper Class honours.
• Certified in MS Dynamics 365 Customer Engagement and/or Power Platform.