Vacancy title:
Assistant Executive - Customer Service (Kisambani, Kilifi)

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service]

Jobs at:
Pwani

Deadline of this Job:
Wednesday, October 15 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Monday, October 13 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Deliver outstanding customer experiences through timely order processing, proactive engagement, and sales achievement.

You'll build strong customer relationships, grow product sales through upselling and cross-selling, and communicate effectively on orders, pricing, and new offers.

The role also involves managing debt collection within trading terms to maintain healthy accounts and support overall business growth.

EXPERIENCE

• 2 years experience in Customer Service or a related role, preferably in FMCG.
• Proven ability to manage customer relationships, process orders, and communicate effectively.
• Strong analytical, organizational, and problem-solving skills.

QUALIFICATIONS

• Bachelor's Degree or Diploma in Business Administration, Marketing, Communication, or a related field.
• Proficiency in Microsoft Office Suite, CRM tools, and ERP systems.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Submit your resume at: jobs@pwanl.net

Deadline: 14 October 2025

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