Background information about the job or company (e.g., role context, company overview)

KCA University (KCAU) is a private, non-profit institution, founded in July 1989 as Kenya College of Accountancy (KCA) by the Institute of Certified Public Accountants of Kenya (ICPAK) to improve the quality of accountancy and financial management training in the country. KCAU is located on Thika Road in Ruaraka, Nairobi, Kenya. The institution also maintain...

Job Objective

The job holder will contribute to achieving the University’s strategic objectives by supporting the effective management of student admissions and registration processes. The role ensures accuracy, efficiency, and compliance in the administration of student records while facilitating a smooth transition of students from admission to registration.

Responsibilities or duties

• Process student application documents and issue admission letters.
• Generate admission reports, including admission registers.
• Follow up on pending applications and prepare related reports.
• Process student requests relating to academic leave, re-admission, deregistration, termination, discontinuation, appeals, certification of documents, and confirmation letters.
• Verify and authenticate academic and professional qualifications submitted for admission.
• Maintain and organise student application records in an efficient and easily retrievable system.
• Liaise with Department Chairs and Deans to obtain additional information required for admissions.
• Disseminate relevant information and materials to students and staff as required.
• Draft official correspondence and coordinate bulk communications to students.
• Guide applicants on procedures for authentication of foreign qualifications.
• Prepare admission data and documentation for Admissions Committee meetings.
• Respond to enquiries related to admissions and registration.
• Perform any other duties as may be assigned by the Supervisor from time to time.

Qualifications or requirements (e.g., education, skills)

• Bachelor’s degree in Business Administration, ICT or a related field from an accredited and recognised institution.
• Strong analytical skills with attention to detail.
• Excellent organisational, communication, and interpersonal skills.
• Proficiency in student information systems and data management tools.
• Knowledge of institutional policies and accreditation requirements related to student data and support services.
• Commitment to confidentiality, fairness, and student success.

Experience needed

• Minimum four (4) years’ relevant experience in academic administration, student services, or data management.

• Process student application documents and issue admission letters.
• Generate admission reports, including admission registers.
• Follow up on pending applications and prepare related reports.
• Process student requests relating to academic leave, re-admission, deregistration, termination, discontinuation, appeals, certification of documents, and confirmation letters.
• Verify and authenticate academic and professional qualifications submitted for admission.
• Maintain and organise student application records in an efficient and easily retrievable system.
• Liaise with Department Chairs and Deans to obtain additional information required for admissions.
• Disseminate relevant information and materials to students and staff as required.
• Draft official correspondence and coordinate bulk communications to students.
• Guide applicants on procedures for authentication of foreign qualifications.
• Prepare admission data and documentation for Admissions Committee meetings.
• Respond to enquiries related to admissions and registration.
• Perform any other duties as may be assigned by the Supervisor from time to time.

• Strong analytical skills with attention to detail.
• Excellent organisational, communication, and interpersonal skills.
• Proficiency in student information systems and data management tools.
• Knowledge of institutional policies and accreditation requirements related to student data and support services.
• Commitment to confidentiality, fairness, and student success.

• Bachelor’s degree in Business Administration, ICT or a related field from an accredited and recognised institution.