Company Overview

Excellence Arete is a professional human resource consultancy delivering tailored people management solutions that enable organizations to perform at their best. We combine strategic thinking, data-driven insight, and practical HR expertise to help businesses build efficient, compliant, and high-performing workforces.

Job Role

We are seeking a skilled and customer-focused Barista to join the team at a luxury beachfront hotel in Mombasa. The ideal candidate will be passionate about coffee and providing exceptional service to guests in a high-end environment.

Responsibilities

• Prepare and serve a variety of coffee and other beverages to hotel guests.
• Maintain a clean and organized work station, including coffee machines and equipment.
• Engage with guests in a friendly and professional manner, taking orders accurately.
• Ensure high standards of hygiene and food safety are met.
• Handle customer inquiries and resolve any issues promptly.

Qualifications

• Proven experience as a Barista, preferably in a hotel or high-volume setting.
• Knowledge of coffee brewing techniques and equipment.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• A passion for coffee and creating a positive guest experience.

• Prepare and serve a variety of coffee and other beverages to hotel guests.
• Maintain a clean and organized work station, including coffee machines and equipment.
• Engage with guests in a friendly and professional manner, taking orders accurately.
• Ensure high standards of hygiene and food safety are met.
• Handle customer inquiries and resolve any issues promptly.

• Coffee brewing techniques
• Customer service
• Communication skills
• Barista skills
• Teamwork

• Proven experience as a Barista, preferably in a hotel or high-volume setting.
• Knowledge of coffee brewing techniques and equipment.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• A passion for coffee and creating a positive guest experience.