Crown Beachfront Vipingo (BFV) is a new luxury beach resort located along the scenic Vipingo coastline, offering world-class hospitality experiences, exceptional dining, wellness, recreation, and conference facilities.

As the resort prepares for its grand opening, suitably qualified, experienced, and highly motivated individuals are invited to join the dynamic team in the following positions.

BARISTA

Department: Food & Beverage

Reports To: Restaurant Supervisor

Job Purpose

To prepare and serve high-quality coffee, tea and specialty beverages while providing exceptional customer service, maintaining beverage quality standards and creating an outstanding café experience for guests.

Key Duties and Responsibilities

• Prepare and serve coffee, tea and specialty beverages in accordance with approved recipes.
• Operate and maintain espresso machines and other beverage equipment.
• Welcome guests and provide recommendations on beverages and light refreshments.
• Ensure consistency in beverage quality and presentation.
• Process customer orders and payments using the Point of Sale (POS) system.
• Monitor stock levels of coffee beans, milk and café supplies.
• Maintain cleanliness and hygiene of the coffee station.
• Observe food safety and sanitation standards.
• Promote specialty beverages and upsell menu items.
• Report equipment faults and maintenance requirements.
• Perform daily opening and closing procedures.
• Perform any other duties as may be assigned by the Restaurant Supervisor.

Key Performance Indicators (KPIs)

• Beverage quality consistency.
• Customer satisfaction ratings.
• Beverage sales and upselling performance.
• Compliance with food safety standards.
• Cleanliness of the coffee station.
• Accuracy of POS transactions.
• Beverage preparation time.
• Inventory control.

Education, Skills and Experience

Must have:

• Certificate or Diploma in Food and Beverage Service, Hospitality Management or a related field from a recognized institution.
• Professional Barista training will be an added advantage.
• Minimum of two (2) years' relevant experience as a Barista, preferably in the hospitality industry.
• Knowledge of coffee preparation techniques and espresso equipment.
• Ability to operate Point of Sale (POS) systems.

• Prepare and serve coffee, tea and specialty beverages in accordance with approved recipes.
• Operate and maintain espresso machines and other beverage equipment.
• Welcome guests and provide recommendations on beverages and light refreshments.
• Ensure consistency in beverage quality and presentation.
• Process customer orders and payments using the Point of Sale (POS) system.
• Monitor stock levels of coffee beans, milk and café supplies.
• Maintain cleanliness and hygiene of the coffee station.
• Observe food safety and sanitation standards.
• Promote specialty beverages and upsell menu items.
• Report equipment faults and maintenance requirements.
• Perform daily opening and closing procedures.
• Perform any other duties as may be assigned by the Restaurant Supervisor.

• Knowledge of coffee preparation techniques and espresso equipment.
• Ability to operate Point of Sale (POS) systems.

• Certificate or Diploma in Food and Beverage Service, Hospitality Management or a related field from a recognized institution.
• Professional Barista training will be an added advantage.