Bartender / Barista

2025-10-13T12:39:46+00:00

FULL_TIME

Hospitality, and Tourism

Restaurant & Hospitality

2025-10-24T17:00:00+00:00

 

Kenya

8

 We are seeking a dynamic and results-driven Bartender/Barista responsible for ensuring the smooth operation of the bar and coffee shop. The role involves preparing and serving a wide range of beverages, maintaining cleanliness and organization within the bar area and delivering exceptional customer service. The Bartender/Barista will uphold the highest professional standards in line with company policies to ensure maximum guest satisfaction.

As a Bartender / Barista, prepare and serve a wide range of beverages including cocktails, coffee, espresso-based drinks, tea and specialty beverage according to recipes and guest preferences by. Create and present innovative cocktails and signature drinks while crafting high-quality coffee beverages with consistency and precision. Provide prompt, friendly and professional service to all guests at the bar and coffee counter, ensuring an exceptional experience. Coordinate bar and coffee stock regulations with the Bar Supervisor and manage inventory responsibly to prevent shortages or wastage. Participate in regular bar and café stock counts, assisting in identifying and resolving any discrepancies. Ensure the bar and coffee station mise-en-place is fully set before service with stocked beverages, garnishes, utensils and clean equipment. Maintain high standards of cleanliness and hygiene across the bar, coffee station, glassware, machines and tools at all times. Operate the POS system accurately for both bar and coffee transactions, ensuring all orders are recorded and billed correctly. Handle and account for company cash and payments responsibly in both bar and coffee operations. Proactively promote and up-sell drinks, coffee specials, food pairings and outlet promotions to increase sales and enhance guest satisfaction. Attend to guest inquiries and complaints promptly and courteously, ensuring issues are resolved professionally. Serve alcoholic beverages responsibly in compliance with local liquor licensing laws and safety regulations. Maintain, clean and troubleshoot coffee machines, grinders and bar equipment, arranging repairs or servicing as necessary. Work collaboratively with baristas, bartenders, waitstaff and cashiers to ensure seamless coordination and smooth operations. Perform any other duties assigned by supervisors to support both bar and coffee service excellence and meet business needs.

Good knowledge of cocktails, wines, spirits, liqueurs and coffee beverages. Skilled in operating espresso machines, grinders and bar equipment. Understanding of coffee brewing, milk frothing and presentation techniques. Able to multi-task and prioritize tasks consistent with business objectives. Good listening skills and customer focus. Computer literate with knowledge of POS and related systems, innovative and creative thinking. Strong interpersonal and communication skills. Self-motivated, quick and efficient. Good-natured and pleasant. Excellent social and customer service skills. Honest and reliable with high integrity. High attention to detail. A strong team player supporting bar and restaurant operations. Passionate about mixology and coffee artistry.

Certificates in Food and Beverage Service from a recognized Institution. 2+ years of relevant experience as a Bartender / Barista / Mixologist in a 4- or 5-star hotel preferably with an international hotel brand. Mixology certification preferred.

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