Background

Victory Farms is a tilapia fish farm established in 2015. VF is located on the Kenyan side of Lake Victoria and has distribution capacity throughout Kenya. The Company is rapidly expanding its farm operation, fish processing, and sales & marketing capabilities. By the end of 2017, VF is on track to be the largest aquaculture farm in East Africa. VF is em...

Roles & Responsibilities:

We are looking for a reliable and detail-oriented Branch Assistants to handle stock management, support sales operations, and maintain branch cleanliness. This role involves receiving and verifying stock, updating inventory records, assisting with order fulfillment, and ensuring smooth daily operations.

• Receive incoming stock deliveries, verify quantities, and ensure accurate documentation. Collaborate with the Regional Supervisor to conduct thorough inspections of received goods, checking for quality and compliance with established standards.
• Assist in managing inventory levels by conducting regular stock counts and reconciling any discrepancies. Maintain accurate records of stock movements and report any significant variances to the Regional Supervisor.
• Ensure the cleanliness and order of the branch is maintained at top notch. Regularly clean and arrange the branch, including rotogals, drums, crates, displays and weighing scale to create a clean and fresh appealing customer-friendly environment.
• Weigh Fish for Client Orders upon request from Branch Captain accurately. Provide efficient service to the Branch Sales Team enabling them to serve customers in a timely manner.
• Verify payments for the fish measured as placed order by sales team and record on separate sheet.
• Prepare regular reports on inventory levels, and any other operational issues encountered. Communicate relevant information to the Regional Supervisor and collaborate on implementing solutions when necessary.
• Foster positive working relationships with colleagues and maintain transparent communication. Collaborate with the sales team to ensure a seamless flow of operations in the branches.
• Maintain compliance with health and safety regulations and ensure that all operational activities adhere to company policies and procedures.
• Perform any other tasks assigned by the Sales Manager or Regional Supervisor to support the functioning of the branch.

Skills and Qualifications

• Minimum of a high school diploma; a certificate in Sales, Marketing, or a related field.
• At least 1 year of proven experience in sales and marketing roles.
• Excellent communication skills with a strong commitment to delivering outstanding customer service.
• Strong ability to build rapport and maintain long-term customer relationships.
• Strong problem-solving abilities and keen attention to detail.
• Familiarity with POS systems and basic inventory management tools.
• Team-oriented with good organizational skills.

• Receive incoming stock deliveries, verify quantities, and ensure accurate documentation. Collaborate with the Regional Supervisor to conduct thorough inspections of received goods, checking for quality and compliance with established standards.
• Assist in managing inventory levels by conducting regular stock counts and reconciling any discrepancies. Maintain accurate records of stock movements and report any significant variances to the Regional Supervisor.
• Ensure the cleanliness and order of the branch is maintained at top notch. Regularly clean and arrange the branch, including rotogals, drums, crates, displays and weighing scale to create a clean and fresh appealing customer-friendly environment.
• Weigh Fish for Client Orders upon request from Branch Captain accurately. Provide efficient service to the Branch Sales Team enabling them to serve customers in a timely manner.
• Verify payments for the fish measured as placed order by sales team and record on separate sheet.
• Prepare regular reports on inventory levels, and any other operational issues encountered. Communicate relevant information to the Regional Supervisor and collaborate on implementing solutions when necessary.
• Foster positive working relationships with colleagues and maintain transparent communication. Collaborate with the sales team to ensure a seamless flow of operations in the branches.
• Maintain compliance with health and safety regulations and ensure that all operational activities adhere to company policies and procedures.
• Perform any other tasks assigned by the Sales Manager or Regional Supervisor to support the functioning of the branch.

• Excellent communication skills with a strong commitment to delivering outstanding customer service.
• Strong ability to build rapport and maintain long-term customer relationships.
• Strong problem-solving abilities and keen attention to detail.
• Familiarity with POS systems and basic inventory management tools.
• Team-oriented with good organizational skills.

• Minimum of a high school diploma; a certificate in Sales, Marketing, or a related field.