Background

The genesis of Gulf African Bank (GAB) can be traced back to 2005, when a group of motivated Kenyans envisioned establishing an Islamic bank as an alternative to conventional banking in the country. By conducting business on the principles of Shari'ah, the bank would provide an ethical and fair mode of banking for all. Gulf African Bank is the first a...

Key Responsibilities:

Drive Business Growth & Market Presence

• Lead aggressive execution of business development initiatives to grow customer base, deposits, and lending.
• Develop and implement branch business plans, budgets, and forecasts, adjusting as needed to meet dynamic market needs.
• Support marketing initiatives and monitor and provide regular feedback on products performance.

Deliver Operational Excellence & Compliance

• Champion a superior customer experience that fosters satisfaction and loyalty.
• Enforce rigorous risk management practices, optimize costs, and ensure profitability.
• Oversee branch safety, compliance with regulatory and internal policies — including Shariah principles, KYC, and AML.

Lead Credit Success & Recovery

• Offer tailored solutions by understanding client needs and matching them with the Bank’s offerings.
• Ensure timely and complete credit applications and fast-track approvals through active coordination.
• Proactively manage collections, especially for high-value clients, with timely follow-up on arrears.

Inspire & Build High-Performing Teams

• Provide clear direction, performance leadership, and motivation to the Branch team.
• Mentor and develop staff, identify skill gaps, and recommend targeted learning interventions.

Qualifications and Experience

• Lead aggressive execution of business development initiatives to grow customer base, deposits, and lending.
• Develop and implement branch business plans, budgets, and forecasts, adjusting as needed to meet dynamic market needs.
• Support marketing initiatives and monitor and provide regular feedback on products performance.
• Champion a superior customer experience that fosters satisfaction and loyalty.
• Enforce rigorous risk management practices, optimize costs, and ensure profitability.
• Oversee branch safety, compliance with regulatory and internal policies — including Shariah principles, KYC, and AML.
• Offer tailored solutions by understanding client needs and matching them with the Bank’s offerings.
• Ensure timely and complete credit applications and fast-track approvals through active coordination.
• Proactively manage collections, especially for high-value clients, with timely follow-up on arrears.
• Provide clear direction, performance leadership, and motivation to the Branch team.
• Mentor and develop staff, identify skill gaps, and recommend targeted learning interventions.

• Bachelor’s degree in a business-related field required; professional banking qualifications (e.g., AKIB) are a plus.
• At least 5 years of progressive banking experience, with proven leadership and strong performance results.
• Sound knowledge of branch operations, banking policies, legal/regulatory frameworks, and risk management.