Branch Manager
2026-02-11T08:08:55+00:00
United Bank for Africa (UBA) Kenya
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https://www.ubakenya.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Financial Services
Management, Accounting & Finance, Business Operations, Customer Service, Sales & Retail
2026-02-18T17:00:00+00:00
8
United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.
Read more about this company
Branch Manager
Job Type
Full Time
Qualification
BA/BSc/HND
Experience
5 years
Location
Nairobi
Job Field
Banking
Roles & Responsibilities
Business Growth
Entrench growth by market dominance and market share multiplication
Ensure that the overall budget of the Business Office is met and surpassed
Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
Network with all potential clients in all relevant categories of own locality
Profitability Management
Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability
Driving through the business segments within the branch to ensure maximization of coverage in own locality
Develop and manage strategies to increase the share of wallet of all types of customers within own locality
Branch Operations & Leadership
Own responsibility for the Business Office – Market Facing & Customer Service functions
Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch
Responsible for brand and ambience management within the branch
Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
Direct and coach the branch team while instituting and driving a learning culture within the branch
KPIs:
Achieve the approved PBT for the branch
Job Requirements
First degree in any field from a recognized university.
Preferably have a second degree or relevant professional certification (as an added advantage).
Excellent banking knowledge with Five (5) years of primary banking experience in sales or operations and at least 2 years secondary banking experience in retail/commercial banking or branch operations. with a leading industry player.
Proficiency in Microsoft Office Suite.
Key Competency Requirements
Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy
Knowledge Skills/Competencies
Ability to evaluate needs of customers and determine what products or service would best serve those needs.
Selling and marketing skills.
Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
Dynamic, analytical and a selfdriven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
Strong networking skills, for both internal and external networks.
Relationship Management skills with excellent communication and interpersonal skills.
* Entrench growth by market dominance and market share multiplication * Ensure that the overall budget of the Business Office is met and surpassed * Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them * Network with all potential clients in all relevant categories of own locality * Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability * Driving through the business segments within the branch to ensure maximization of coverage in own locality * Develop and manage strategies to increase the share of wallet of all types of customers within own locality * Own responsibility for the Business Office – Market Facing & Customer Service functions * Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch * Responsible for brand and ambience management within the branch * Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times * Direct and coach the branch team while instituting and driving a learning culture within the branch
* Ability to evaluate needs of customers and determine what products or service would best serve those needs. * Selling and marketing skills. * Must be self-solution driven, proactive and have acceptable knowledge of the business environment. * Dynamic, analytical and a selfdriven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times. * Strong networking skills, for both internal and external networks. * Relationship Management skills with excellent communication and interpersonal skills. * Proficiency in Microsoft Office Suite. * Technology savvy
* First degree in any field from a recognized university. * Preferably have a second degree or relevant professional certification (as an added advantage). * Excellent banking knowledge with Five (5) years of primary banking experience in sales or operations and at least 2 years secondary banking experience in retail/commercial banking or branch operations. with a leading industry player.
JOB-698c3917eb154
Vacancy title:
Branch Manager
[Type: FULL_TIME, Industry: Financial Services, Category: Management, Accounting & Finance, Business Operations, Customer Service, Sales & Retail]
Jobs at:
United Bank for Africa (UBA) Kenya
Deadline of this Job:
Wednesday, February 18 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Wednesday, February 11 2026, Base Salary: Not Disclosed
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JOB DETAILS:
United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.
Read more about this company
Branch Manager
Job Type
Full Time
Qualification
BA/BSc/HND
Experience
5 years
Location
Nairobi
Job Field
Banking
Roles & Responsibilities
Business Growth
Entrench growth by market dominance and market share multiplication
Ensure that the overall budget of the Business Office is met and surpassed
Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
Network with all potential clients in all relevant categories of own locality
Profitability Management
Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability
Driving through the business segments within the branch to ensure maximization of coverage in own locality
Develop and manage strategies to increase the share of wallet of all types of customers within own locality
Branch Operations & Leadership
Own responsibility for the Business Office – Market Facing & Customer Service functions
Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch
Responsible for brand and ambience management within the branch
Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
Direct and coach the branch team while instituting and driving a learning culture within the branch
KPIs:
Achieve the approved PBT for the branch
Job Requirements
First degree in any field from a recognized university.
Preferably have a second degree or relevant professional certification (as an added advantage).
Excellent banking knowledge with Five (5) years of primary banking experience in sales or operations and at least 2 years secondary banking experience in retail/commercial banking or branch operations. with a leading industry player.
Proficiency in Microsoft Office Suite.
Key Competency Requirements
Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy
Knowledge Skills/Competencies
Ability to evaluate needs of customers and determine what products or service would best serve those needs.
Selling and marketing skills.
Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
Dynamic, analytical and a selfdriven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
Strong networking skills, for both internal and external networks.
Relationship Management skills with excellent communication and interpersonal skills.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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