Background information about the job or company (e.g., role context, company overview)

Few companies founded in 1902 are still going from strength to strength. Fewer still are leaders in more than 55 markets. And with one billion adult smokers around the world, we manufacture the cigarettes chosen by around one in eight of them. We take our business and our impact very seriously. We know the tobacco industry is a controversial one, and so i...

Responsibilities or duties

Partner with IDT functions and service lines to ensure Operations projects follow company and industry standard processes.

Align the IDT Operations transformation agenda with the Group Technology strategy.

Identify and raise issues affecting the execution and transition of strategic, operational, or project plans.

Build strong business partnerships with Operations collaborators.

Act as the partner concern point for local and global vendor management related to IDT Operations and IDT Services.

Advise contract owners on IDT Operations–related technology contracts.

Lead IDT Operations audits and collaborate with Enterprise Technology when needed.

Provide input to Enterprise Technology on budget decisions impacting Operations.

Serve as the Cyber Security SPOC for Operations, working closely with IDT Operations and Enterprise Technology teams.

Act as the ITSM partner concern point and engage global and regional teams for faster issue resolution.

Qualifications or requirements (e.g., education, skills)

Bachelor’s degree or equivalent experience in an IT-related field, with additional value from ERP integrations, Industry 4.0, and automation tools (UiPath, Power Platform).

Experience needed

Extensive experience in Operations/Manufacturing IT (preferably FMCG), with 8+ years in business-facing IDT and 5+ years in IT services or factory applications.

Proven ability to deliver multiple transformation projects across vendors, collaborators, and time zones, using Agile methodology.

Strong analytical, communication, and presentation skills, with solid understanding of manufacturing and supply chain processes.

Hands-on experience with SAP Manufacturing/Logistics/Quality, MES systems, cloud-native tech, CI/CD, automated testing, and analytics tools (SAP BI, Power BI).

Method of Application

Interested and qualified? Go to British American Tobacco (BAT) on careers.bat.com to apply

• Partner with IDT functions and service lines to ensure Operations projects follow company and industry standard processes.
• Align the IDT Operations transformation agenda with the Group Technology strategy.
• Identify and raise issues affecting the execution and transition of strategic, operational, or project plans.
• Build strong business partnerships with Operations collaborators.
• Act as the partner concern point for local and global vendor management related to IDT Operations and IDT Services.
• Advise contract owners on IDT Operations–related technology contracts.
• Lead IDT Operations audits and collaborate with Enterprise Technology when needed.
• Provide input to Enterprise Technology on budget decisions impacting Operations.
• Serve as the Cyber Security SPOC for Operations, working closely with IDT Operations and Enterprise Technology teams.
• Act as the ITSM partner concern point and engage global and regional teams for faster issue resolution.

• Strong analytical skills
• Communication skills
• Presentation skills
• Solid understanding of manufacturing and supply chain processes
• Hands-on experience with SAP Manufacturing/Logistics/Quality
• Hands-on experience with MES systems
• Hands-on experience with cloud-native tech
• Hands-on experience with CI/CD
• Hands-on experience with automated testing
• Hands-on experience with analytics tools (SAP BI, Power BI)

• Bachelor’s degree or equivalent experience in an IT-related field
• Additional value from ERP integrations
• Additional value from Industry 4.0
• Additional value from automation tools (UiPath, Power Platform)