Our client is a Multinational provider of telecommunication services known for offering clients with Enterprise world-class solutions addressing their local business needs. They are looking to hire a Business Development Manager. This role will play a crucial role in driving the growth and expansion of the startup in a dynamic internet and technology solutions industry in Kenya. You will be responsible for identifying opportunities, building strategic partnerships, fostering business relationships to propel the company’s success as well as team development management.

Responsibilities or duties

• Generate leads and penetrate existing markets with mostly focus on SMEs through referrals, direct mail, email, networking etc.
• Attend to meetings and organize conference calls with customers IT departments and decision makers in Kenya (open to other countries in the Region).
• Identify the expectations and needs of the prospect and prepare commercial proposals accordingly.
• Demonstrate technical selling skills and product knowledge to give effective presentation.
• Converse directly with top-level executives, contract negotiations and coordinate implementation of solutions.
• Conduct market research to identify industry trends, customer needs, and competitive landscapes across Kenya.
• Develop and execute a comprehensive business development strategy to drive growth and market penetration.
• Develop and manage a robust sales pipeline, including lead generation, qualification, and closing deals.
• Develop a team, lead and provide guidance and support to ensure that they are meeting their goals and objectives.
• Serve as the primary point of contact for clients, understanding their requirements and delivering tailored solutions.
• Effectively communicate the value propositions and benefits of our products to clients and partners.
• Represent the company at industry events, conferences, and trade shows to raise brand awareness.
• Collaborate closely with cross-functional teams, including product development, customer support, and finance, to ensure seamless service delivery.
• Monitor and report on sales performance, key metrics, and market trends.
• Provide input for sales forecasts, budget planning, and business reviews.
• Stay updated on emerging technologies, industry trends, and competitive intelligence.
• Attend training sessions, workshops, and conferences to enhance knowledge and skills.
• Maintain and develop strong customer/supplier relationships.
• Provide weekly reports to Manager.
• Attend networking and marketing events
• Occasionally do business trips within Kenya (possible to other Africa countries when necessary).

Qualifications or requirements

• Bachelor’s degree in Business, Network Technology or Network Engineering, or a related field.
• Must have 5+ proven years of experience as a Business Development Manager in an ISP or Telco Industry.
• At least 3 years of in-depth managerial experience in Business development/ Business growth.
• Experience selling telecom services to end-clients directly
• Strong understanding of ISP and network products, services, and solutions.
• Excellent managing of teams to ensure business goals are met.
• Excellent sales and negotiation skills, with a track record of meeting or exceeding sales targets.
• Exceptional communication and interpersonal abilities.
• Strategic thinker with the ability to identify and capitalize on business opportunities.
• Proficiency in Microsoft Office.

Any other provided details

Business Development Associate role at an ISP in Nairobi, driving growth and market penetration. Requires a Bachelor’s degree with 5+ years’ experience as a Business Development Manager in the ISP or Telco industry, including 3+ years in managerial experience. Full-time, on-site role. (Note: The provided deadline is 2025, which may be a typo; please verify.)

• Generate leads and penetrate existing markets with mostly focus on SMEs through referrals, direct mail, email, networking etc.
• Attend to meetings and organize conference calls with customers IT departments and decision makers in Kenya (open to other countries in the Region).
• Identify the expectations and needs of the prospect and prepare commercial proposals accordingly.
• Demonstrate technical selling skills and product knowledge to give effective presentation.
• Converse directly with top-level executives, contract negotiations and coordinate implementation of solutions.
• Conduct market research to identify industry trends, customer needs, and competitive landscapes across Kenya.
• Develop and execute a comprehensive business development strategy to drive growth and market penetration.
• Develop and manage a robust sales pipeline, including lead generation, qualification, and closing deals.
• Develop a team, lead and provide guidance and support to ensure that they are meeting their goals and objectives.
• Serve as the primary point of contact for clients, understanding their requirements and delivering tailored solutions.
• Effectively communicate the value propositions and benefits of our products to clients and partners.
• Represent the company at industry events, conferences, and trade shows to raise brand awareness.
• Collaborate closely with cross-functional teams, including product development, customer support, and finance, to ensure seamless service delivery.
• Monitor and report on sales performance, key metrics, and market trends.
• Provide input for sales forecasts, budget planning, and business reviews.
• Stay updated on emerging technologies, industry trends, and competitive intelligence.
• Attend training sessions, workshops, and conferences to enhance knowledge and skills.
• Maintain and develop strong customer/supplier relationships.
• Provide weekly reports to Manager.
• Attend networking and marketing events
• Occasionally do business trips within Kenya (possible to other Africa countries when necessary).

• Excellent sales and negotiation skills
• Exceptional communication and interpersonal abilities
• Strategic thinking
• Proficiency in Microsoft Office

• Bachelor’s degree in Business, Network Technology or Network Engineering, or a related field.
• 5+ proven years of experience as a Business Development Manager in an ISP or Telco Industry.
• At least 3 years of in-depth managerial experience in Business development/ Business growth.
• Experience selling telecom services to end-clients directly
• Strong understanding of ISP and network products, services, and solutions.
• Excellent managing of teams to ensure business goals are met.