Background information about the job or company (e.g., role context, company overview)

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Responsibilities or duties

Financial Services Account Growth & Development

• Develop and execute growth plans for assigned financial services customers.
• Build and maintain relationships with key decision-makers and stakeholders.
• Identify opportunities across multiple departments, branches, and business units within customer organizations.
• Increase customer penetration and wallet share through consultative selling.
• Strengthen relationships within existing customers to unlock additional business opportunities.
• Develop customer-specific engagement plans to support long-term account growth.
• Position the clients solutions based on customer needs and business requirements.

New Business Development

• Identify, prospect, and acquire new customers within banks, insurance companies, and related financial institutions.
• Create and convert new opportunities through proactive market engagement.
• Develop tailored proposals and commercial solutions.
• Lead customer presentations, negotiations, and commercial discussions.
• Identify and manage tender opportunities from pre qualification to award.
• Explore new revenue opportunities and partnerships within the Financial Services sector.

Commercial Management & Execution

• Build and maintain a healthy pipeline of opportunities.
• Monitor opportunity progression and conversion plans.
• Maintain accurate sales forecasts, CRM updates, and customer records.
• Track market trends, customer needs, and competitor activity.
• Collaborate with internal teams to ensure seamless customer experience and execution.
• Achieve assigned revenue, gross profit, and collection targets.

Qualifications or requirements (e.g., education, skills)

Qualifications

• Bachelor's Degree in Business Administration, Commerce, Sales & Marketing, or a related field.
• Professional qualification in Sales, Business Development, or Key Account Management will be an added advantage.
• Exposure to insurance or financial institutions will be an added advantage.

Knowledge, Skills & Experience

• Minimum 7 years’ experience in B2B sales, business development, or key account management.
• Proven experience managing large corporate customers, preferably within banks, insurance companies, or complex institutional accounts.
• Demonstrated success in growing accounts and developing new business opportunities.
• Strong consultative selling and solution development skills.
• Ability to engage and influence senior customer stakeholders.
• Experience handling tenders, negotiations, and complex commercial opportunities.
• Strong commercial acumen with excellent planning and relationship management skills.
• Ability to identify growth opportunities and drive customer expansion.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Success in this role will be measured by:

• Achievement of assigned revenue, profitability, and collection targets.
• Growth and expansion of Financial Services customers.
• Acquisition of new high-value customers.
• Increased customer penetration and repeat business.
• Development of strong customer relationships across decision-making levels.
• Creation of sustainable growth opportunities within the Financial Services sector.

• Develop and execute growth plans for assigned financial services customers.
• Build and maintain relationships with key decision-makers and stakeholders.
• Identify opportunities across multiple departments, branches, and business units within customer organizations.
• Increase customer penetration and wallet share through consultative selling.
• Strengthen relationships within existing customers to unlock additional business opportunities.
• Develop customer-specific engagement plans to support long-term account growth.
• Position the clients solutions based on customer needs and business requirements.
• Identify, prospect, and acquire new customers within banks, insurance companies, and related financial institutions.
• Create and convert new opportunities through proactive market engagement.
• Develop tailored proposals and commercial solutions.
• Lead customer presentations, negotiations, and commercial discussions.
• Identify and manage tender opportunities from pre qualification to award.
• Explore new revenue opportunities and partnerships within the Financial Services sector.
• Build and maintain a healthy pipeline of opportunities.
• Monitor opportunity progression and conversion plans.
• Maintain accurate sales forecasts, CRM updates, and customer records.
• Track market trends, customer needs, and competitor activity.
• Collaborate with internal teams to ensure seamless customer experience and execution.
• Achieve assigned revenue, gross profit, and collection targets.

• Strong consultative selling and solution development skills.
• Ability to engage and influence senior customer stakeholders.
• Experience handling tenders, negotiations, and complex commercial opportunities.
• Strong commercial acumen with excellent planning and relationship management skills.
• Ability to identify growth opportunities and drive customer expansion.

• Bachelor's Degree in Business Administration, Commerce, Sales & Marketing, or a related field.
• Professional qualification in Sales, Business Development, or Key Account Management will be an added advantage.
• Exposure to insurance or financial institutions will be an added advantage.