Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi. In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operati...

Job Purpose

To drive growth within the Financial Services sector by developing and expanding relationships with banks, insurance companies, and related financial institutions through new business acquisition, account growth, and long-term customer engagement.

The role is responsible for identifying and converting high-value opportunities, increasing customer penetration, developing customer-specific solutions, and positioning Hotpoint as a preferred solution partner within the Financial Services sector.

Job Responsibility and Accountability

• Develop and execute growth plans for assigned financial services customers.
• Build and maintain relationships with key decision-makers and stakeholders.
• Identify opportunities across multiple departments, branches, and business units within customer organizations.
• Increase customer penetration and wallet share through consultative selling.
• Strengthen relationships within existing customers to unlock additional business opportunities.
• Develop customer-specific engagement plans to support long-term account growth.
• Position Hotpoint solutions based on customer needs and business requirements.
• Identify, prospect, and acquire new customers within banks, insurance companies, and related financial institutions.
• Create and convert new opportunities through proactive market engagement.
• Develop tailored proposals and commercial solutions.
• Lead customer presentations, negotiations, and commercial discussions.
• Identify and manage tender opportunities from prequalification to award.
• Explore new revenue opportunities and partnerships within the Financial Services sector.
• Build and maintain a healthy pipeline of opportunities.
• Monitor opportunity progression and conversion plans.
• Maintain accurate sales forecasts, CRM updates, and customer records.
• Track market trends, customer needs, and competitor activity.
• Collaborate with internal teams to ensure seamless customer experience and execution.
• Achieve assigned revenue, gross profit, and collection targets
• Any other duties assigned by the Manager as and when required.

Qualification

• Bachelors degree in business administration, Commerce, Sales & Marketing, or a related field.
• Professional qualification in Sales, Business Development, or Key Account Management will be an added advantage.

Knowledge, Skills & Experience

• Minimum 7 years’ experience in B2B sales, business development, or key account management.
• Proven experience managing large corporate customers, preferably within banks, insurance companies, or complex institutional accounts.
• Demonstrated success in growing accounts and developing new business opportunities.
• Strong consultative selling and solution development skills.
• Ability to engage and influence senior customer stakeholders.
• Experience handling tenders, negotiations, and complex commercial opportunities.
• Strong commercial acumen with excellent planning and relationship management skills.
• Ability to identify growth opportunities and drive customer expansion.

• Develop and execute growth plans for assigned financial services customers.
• Build and maintain relationships with key decision-makers and stakeholders.
• Identify opportunities across multiple departments, branches, and business units within customer organizations.
• Increase customer penetration and wallet share through consultative selling.
• Strengthen relationships within existing customers to unlock additional business opportunities.
• Develop customer-specific engagement plans to support long-term account growth.
• Position Hotpoint solutions based on customer needs and business requirements.
• Identify, prospect, and acquire new customers within banks, insurance companies, and related financial institutions.
• Create and convert new opportunities through proactive market engagement.
• Develop tailored proposals and commercial solutions.
• Lead customer presentations, negotiations, and commercial discussions.
• Identify and manage tender opportunities from prequalification to award.
• Explore new revenue opportunities and partnerships within the Financial Services sector.
• Build and maintain a healthy pipeline of opportunities.
• Monitor opportunity progression and conversion plans.
• Maintain accurate sales forecasts, CRM updates, and customer records.
• Track market trends, customer needs, and competitor activity.
• Collaborate with internal teams to ensure seamless customer experience and execution.
• Achieve assigned revenue, gross profit, and collection targets
• Any other duties assigned by the Manager as and when required.

• Strong consultative selling and solution development skills.
• Ability to engage and influence senior customer stakeholders.
• Strong commercial acumen with excellent planning and relationship management skills.
• Ability to identify growth opportunities and drive customer expansion.

• Bachelors degree in business administration, Commerce, Sales & Marketing, or a related field.
• Professional qualification in Sales, Business Development, or Key Account Management will be an added advantage.