PAYMENT PRODUCTS & SERVICES DIVISION

The Payment Products & Services Division drives the Company's payments business, delivering secure, reliable, and innovative payment solutions for businesses across Africa and beyond.

KEY DUTIES AND RESPONSIBILITIES

Sales & Pipeline Support

Support the business development team in identifying, qualifying, and tracking new business opportunities, maintaining accurate and up-to-date sales pipelines in the CRM system.

Proposal & Tender Support

Assist in the preparation of proposals, RFPs, and tender responses by coordinating inputs from internal teams, compiling documentation, and ensuring compliance with submission requirements

Client Engagement & Relationship Support

Participate in client meetings, product demonstrations, and presentations, supporting senior team members in building and maintaining strong customer relationships.

Market & Competitor Intelligence

Conduct basic market research to identify industry trends, customer needs, and competitor activities within the payments and fintech landscape, and share insights with the team.

Product Knowledge & Presentations

Develop a strong understanding of the Company's payment products and solutions and support the delivery of solution presentations to prospective clients.

Reporting & Performance Tracking

Prepare regular sales and activity reports, update performance management dashboards, and ensure timely reporting of leads, opportunities, and customer interaction.

ACADEMIC & PROFESSIONAL QUALIFICATIONS

Bachelor's degree in business administration, Marketing, Finance, Economics, IT, or a related field.

Professional certifications in Sales, Marketing, FinTech, or Payments are an added advantage.

EXPERIENCE

1-3 years' experience in Business Development, Sales, Account Management, or Client Relations.

Exposure to payments, fintech, banking, or technology sales is highly desirable.

Experience using CRM tools (Salesforce, Zoho, Excel, etc.).

PAYMENTS AND INDUSTRY KNOWLEDGE

Basic to working knowledge of:

Digital payment solutions (Mobile Money, APIs, collections, disbursements)

PSP or fintech operating environments

Product features and pricing models

Regulatory and compliance basics in payments

SKILLS AND COMPETENCIES

Strong communication and presentation skills.

Good proposal writing and documentation skills.

Comfortable working with targets and performance tracking dashboards.

• Support the business development team in identifying, qualifying, and tracking new business opportunities, maintaining accurate and up-to-date sales pipelines in the CRM system.
• Assist in the preparation of proposals, RFPs, and tender responses by coordinating inputs from internal teams, compiling documentation, and ensuring compliance with submission requirements.
• Participate in client meetings, product demonstrations, and presentations, supporting senior team members in building and maintaining strong customer relationships.
• Conduct basic market research to identify industry trends, customer needs, and competitor activities within the payments and fintech landscape, and share insights with the team.
• Develop a strong understanding of the Company's payment products and solutions and support the delivery of solution presentations to prospective clients.
• Prepare regular sales and activity reports, update performance management dashboards, and ensure timely reporting of leads, opportunities, and customer interaction.

• Strong communication and presentation skills.
• Good proposal writing and documentation skills.
• Comfortable working with targets and performance tracking dashboards.

• Bachelor's degree in business administration, Marketing, Finance, Economics, IT, or a related field.
• Professional certifications in Sales, Marketing, FinTech, or Payments are an added advantage.
• 1-3 years' experience in Business Development, Sales, Account Management, or Client Relations.
• Exposure to payments, fintech, banking, or technology sales is highly desirable.
• Experience using CRM tools (Salesforce, Zoho, Excel, etc.).
• Basic to working knowledge of: Digital payment solutions (Mobile Money, APIs, collections, disbursements), PSP or fintech operating environments, Product features and pricing models, Regulatory and compliance basics in payments.