Background

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Responsibilities

To lead and manage the sales function, drive revenue growth, and expand market presence by developing strategic relationships across corporate, SME, and retail segments while ensuring high-quality service delivery.

Key Responsibilities

Sales & Business Development

• Develop and implement sales strategies to achieve and exceed revenue targets.
• Identify and pursue new business opportunities across corporate, SME, and retail markets.
• Build strong relationships with businesses, institutions, and individual clients.
• Prepare and present tailored insurance proposals and solutions.

Team Leadership

• Lead, mentor, and motivate the sales team to achieve performance goals.
• Conduct regular performance reviews and coaching sessions.

Client & Portfolio Management

• Oversee client onboarding, renewals, and retention strategies.
• Ensure high service standards and resolve client escalations effectively.

Reporting & Compliance

• Prepare accurate sales forecasts, reports, and pipeline updates.
• Ensure compliance with regulatory requirements and internal policies

Requirements

Experience

• Minimum 5 years’ experience in insurance sales or brokerage, with leadership exposure.
• Proven success in achieving sales targets and managing client portfolios.

Academic Qualifications

• Bachelor’s degree in Business, Insurance, Finance, or a related field.
• Professional insurance certifications (e.g., (DIP (IIK) ACII/CII) are an added advantage.

• Develop and implement sales strategies to achieve and exceed revenue targets.
• Identify and pursue new business opportunities across corporate, SME, and retail markets.
• Build strong relationships with businesses, institutions, and individual clients.
• Prepare and present tailored insurance proposals and solutions.
• Lead, mentor, and motivate the sales team to achieve performance goals.
• Conduct regular performance reviews and coaching sessions.
• Oversee client onboarding, renewals, and retention strategies.
• Ensure high service standards and resolve client escalations effectively.
• Prepare accurate sales forecasts, reports, and pipeline updates.
• Ensure compliance with regulatory requirements and internal policies

• Bachelor’s degree in Business, Insurance, Finance, or a related field.
• Professional insurance certifications (e.g., (DIP (IIK) ACII/CII) are an added advantage.