Background information about the job or company

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...

Responsibilities or duties

Sales:

• Targeting new clients for business development and proposing new initiatives for existing clients, to increase sales opportunities and achieve personal and team financial targets.
• Developing and maintaining relationships with new and existing clients, developing industry linkages to sustain Strathmore Business School as their knowledge partner in transforming African leaders.
• Continually devise ways to increase customer experience to deepen client/partner relationships and maintain lasting client and partner relationships.
• Data mining and developing a prospect pipeline for each program allocated.

Marketing:

• Analysing and managing stakeholders to maintain a close engagement and relationship with the market.
• Undertaking continuous business intelligence to understand client needs at the organization, industry, and country level to ensure proposal of relevant and timely executive education and consultancy solutions.
• Departmental Entrepreneurial events planning and management.
• Tracking client satisfaction with frequent client review meetings and effective evaluation of programmes and consultancy engagements.

Operational Excellence:

• Supporting faculty members to ensure delivery of the client promise and delivery of expected outcomes to the clients.
• Initiating and driving the program review process in liaison with the Head of SEDIC, Academic directors, and the programme management team.
• Preparing internal management reports and client reports as required, to support data-driven decision making for enhanced client relations and effective process improvement.

Qualifications or requirements

The post holder will be required to have and demonstrate evidence of the following qualifications, attributes, and skills:

• Bachelor’s degree in a business-related area.
• Minimum 5 years of relevant working experience in business development with proven experience in sales, managing client relations, and key account management.
• Experience in selling Entrepreneurial programmes will be an added advantage.

Experience needed

Minimum 5 years of relevant working experience in business development with proven experience in sales, managing client relations, and key account management. Experience in selling Entrepreneurial programmes will be an added advantage.

Key Skills and Competencies:

• Proven experience in research, planning, reporting, and presentation skills. Excellent communication and etiquette skills with a flair for pitching.
• Strong business development and sales skills.
• Demonstrated ability to build and maintain key client relationships.
• Excellent analytical and strategic thinking skills.
• Effective communication and presentation skills.
• Previous experience in executive education or related fields is advantageous.

• Targeting new clients for business development and proposing new initiatives for existing clients, to increase sales opportunities and achieve personal and team financial targets.
• Developing and maintaining relationships with new and existing clients, developing industry linkages to sustain Strathmore Business School as their knowledge partner in transforming African leaders.
• Continually devise ways to increase customer experience to deepen client/partner relationships and maintain lasting client and partner relationships.
• Data mining and developing a prospect pipeline for each program allocated.
• Analysing and managing stakeholders to maintain a close engagement and relationship with the market.
• Undertaking continuous business intelligence to understand client needs at the organization, industry, and country level to ensure proposal of relevant and timely executive education and consultancy solutions.
• Departmental Entrepreneurial events planning and management.
• Tracking client satisfaction with frequent client review meetings and effective evaluation of programmes and consultancy engagements.
• Supporting faculty members to ensure delivery of the client promise and delivery of expected outcomes to the clients.
• Initiating and driving the program review process in liaison with the Head of SEDIC, Academic directors, and the programme management team.
• Preparing internal management reports and client reports as required, to support data-driven decision making for enhanced client relations and effective process improvement.

• Proven experience in research, planning, reporting, and presentation skills. Excellent communication and etiquette skills with a flair for pitching.
• Strong business development and sales skills.
• Demonstrated ability to build and maintain key client relationships.
• Excellent analytical and strategic thinking skills.
• Effective communication and presentation skills.
• Previous experience in executive education or related fields is advantageous.

• Bachelor’s degree in a business-related area.
• Minimum 5 years of relevant working experience in business development with proven experience in sales, managing client relations, and key account management.
• Experience in selling Entrepreneurial programmes will be an added advantage.