ABOUT THE ROLE

Raa Limited is a company that develops brands in East Africa for International Companies that are not present in the region for the FMCG sector.

We are seeking a vigilant and detail-oriented CCTV Controller to support monitoring and operational security. The role involves real-time monitoring of CCTV systems, fat tracking, cargo movement coordination, and overseeing vehicle and delivery operations to ensure safety, accountability, and compliance with operational procedures. The ideal candidate should possess strong observation, communication, and reporting skills, with the ability to respond promptly to incidents, monitor route compliance, and support efficient day-to-day operations.

WHAT YOU WILL DO

• Monitor CCTV systems and fat tracking platforms on a continuous basis.
• Track vehicle movement and ensure route compliance via the camera installed in trucks (MettaX and VSS platform).
• Ensuring compliance of company policies and procedures through camera monitoring.
• Monitoring of loading and offloading of goods via the camera.
• Coordinate with drivers, supervisors, and relevant departments during emergencies or operational challenges.
• Review CCTV footage and tracking history when required for investigations.
• Prepare daily operational and tracking reports.

EDUCATION AND EXPERIENCE

• Degree or Diploma in Security Management, Information Technology, Logistics, Transport Management, Criminology, or a security-related field.
• Training in CCTV monitoring and GPS/Heat tracking systems, safety procedures, or emergency response will be an added advantage.
• Computer literacy and proficiency in CCTV monitoring systems.
• Previous experience in CCTV monitoring, control room operations, logistics coordination, or fleet tracking.
• Experience in incident reporting and operational communication.
• Experience in transport or logistics environment will be an added advantage.

SKILLS

• Strong observation and monitoring skills.
• Good communication and reporting skills.
• Ability to work under pressure and respond quickly to incidents.
• Analytical and problem-solving skills.
• High level of integrity and confidentiality.
• Strong coordination and multitasking abilities.
• Attention to detail and accuracy in reporting.
• Basic technical understanding of tracking systems and CCTV operations.

• Monitor CCTV systems and fat tracking platforms on a continuous basis.
• Track vehicle movement and ensure route compliance via the camera installed in trucks (MettaX and VSS platform).
• Ensuring compliance of company policies and procedures through camera monitoring.
• Monitoring of loading and offloading of goods via the camera.
• Coordinate with drivers, supervisors, and relevant departments during emergencies or operational challenges.
• Review CCTV footage and tracking history when required for investigations.
• Prepare daily operational and tracking reports.

• Strong observation and monitoring skills.
• Good communication and reporting skills.
• Ability to work under pressure and respond quickly to incidents.
• Analytical and problem-solving skills.
• High level of integrity and confidentiality.
• Strong coordination and multitasking abilities.
• Attention to detail and accuracy in reporting.
• Basic technical understanding of tracking systems and CCTV operations.

• Degree or Diploma in Security Management, Information Technology, Logistics, Transport Management, Criminology, or a security-related field.
• Training in CCTV monitoring and GPS/Heat tracking systems, safety procedures, or emergency response will be an added advantage.
• Computer literacy and proficiency in CCTV monitoring systems.
• Previous experience in CCTV monitoring, control room operations, logistics coordination, or fleet tracking.
• Experience in incident reporting and operational communication.
• Experience in transport or logistics environment will be an added advantage.