Call-Centre Debt Collector - Conventional Portfolio
2026-08-28T16:28:01+00:00
Ideon Limited
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_6351/logo/Ideon%20Limited.png
https://www.ideon.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Consulting
Customer Service, Accounting & Finance, Business Operations
2026-09-04T17:00:00+00:00
8
Qualifications or requirements
- Diploma or degree preferable in a business-related course
- Call-centre experience on conventional books, hard/late collections
- Proficiency with Microsoft Office, CRM or collections software; comfort in data entry and reporting
- Polished telephone etiquette, persuasive negotiation skills, and strong listening ability
- Empathy balanced with professionalism; ability to handle conflict and stressful conversations calmly
- Resilient under pressure, goal-driven, highly organized and deadline-oriented
Experience needed
Call-centre experience on conventional books, hard/late collections
Any other provided details
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* Proficiency with Microsoft Office, CRM or collections software * Data entry * Reporting * Polished telephone etiquette * Persuasive negotiation skills * Strong listening ability * Empathy * Professionalism * Conflict handling * Stress management * Resilience * Goal-driven * Highly organized * Deadline-oriented
* Diploma or degree preferable in a business-related course * Call-centre experience on conventional books, hard/late collections * Proficiency with Microsoft Office, CRM or collections software; comfort in data entry and reporting * Polished telephone etiquette, persuasive negotiation skills, and strong listening ability * Empathy balanced with professionalism; ability to handle conflict and stressful conversations calmly * Resilient under pressure, goal-driven, highly organized and deadline-oriented
JOB-6a91b711b6b09
Vacancy title:
Call-Centre Debt Collector - Conventional Portfolio
[Type: FULL_TIME, Industry: Consulting, Category: Customer Service, Accounting & Finance, Business Operations]
Jobs at:
Ideon Limited
Deadline of this Job:
Friday, September 4 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, August 28 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Qualifications or requirements
- Diploma or degree preferable in a business-related course
- Call-centre experience on conventional books, hard/late collections
- Proficiency with Microsoft Office, CRM or collections software; comfort in data entry and reporting
- Polished telephone etiquette, persuasive negotiation skills, and strong listening ability
- Empathy balanced with professionalism; ability to handle conflict and stressful conversations calmly
- Resilient under pressure, goal-driven, highly organized and deadline-oriented
Experience needed
Call-centre experience on conventional books, hard/late collections
Any other provided details
Discover more
Job search platform
Career advice services
HR resources
Check how your CV aligns with this job
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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