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Vacancy title:
Care Analyst-Temporary Position
[Type: TEMPORARY, Industry: Insurance, Category: Healthcare, Customer Service, Business Operations]
Jobs at:
Liberty Heritage Insurance Company
Deadline of this Job:
Sunday, January 25 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Saturday, January 24 2026, Base Salary: Not Disclosed
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Learn more about Liberty Heritage Insurance Company
Liberty Heritage Insurance Company jobs in Kenya
JOB DETAILS:
Job Summary
The role holder will be responsible for ensuring that Heritage customers receive affordable, accessible, cost effective and high-quality healthcare services.
Key Responsibilities
- Membership benefit utilization management
- Verification and assessment of pre-authorization requests and claims
- Hospitalizations management and cost optimization
- Review and pre-screening of received claims
- Customer service-handling calls, addressing client queries on all touch points
- Maintain proper departmental standards
- Process/adjudicate claims
- Case management through hospital visits
Qualifications
- Bachelor’s degree in Nursing/Diploma in Nursing or Clinical Medicine
Experience
- At least 1 year technical knowledge in medical insurance or hospital setting.
Competencies
- Understanding of health insurance operations and concepts
- Knowledge of medical claims processes and procedures
- Stakeholder management
- Customer service
Liberty Kenya is an equal opportunity employer and actively encourages diversity. Please note that only shortlisted candidates will be contacted.
Personal data collected will be used for recruitment purposes and in accordance with the privacy statement on our website https://www.liberty.co.ke
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
If you meet the above requirements, you are encouraged to forward your application and updated CV following the application procedure Clearly state the job title on the subject heading.
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