Job summary

The Category Business Analytics Officer will support commercial and supply chain decision-making through data-driven insights. The role focuses on enhancing supplier confidence, improving supply visibility, supporting sales performance, and addressing customer feedback through structured analytics and stakeholder collaboration.

Min Qualification:

Bachelors

Experience Level:

Mid level

Experience Length:

5 years

Job descriptions & requirements

Industry: Pharmaceutical

Job Type: Full-Time

Key Duties & Responsibilities

1. Supplier Engagement

• Conduct weekly, monthly, and quarterly supplier engagements to strengthen supplier confidence and supply reliability.
• Analyze supplier performance data to improve supply visibility, forecasting, and continuity.
• Support initiatives aimed at optimizing supplier relationships using analytical insights.

2. Customer Engagement

• Track, analyze, and act on customer complaints and service issues, identifying trends and root causes.
• Work with internal teams to recommend corrective actions and service improvements.

3. Stakeholder Engagement

• Collaborate closely with suppliers, sales teams, and internal stakeholders to align commercial and supply objectives.
• Provide analytical support to the sales team to enhance planning and performance monitoring.

4. Data Analytics & Reporting

• Analyze sales data, market share, and market trends within the pharmaceutical sector.
• Prepare periodic management reports and dashboards to support strategic decision-making.
• Translate complex data into clear, actionable business insights.

Qualifications & Experience

• Bachelor’s degree in Mathematics, Actuarial Science, Statistics, Business Analytics, or a related field.
• 5 - 7 years’ experience in the pharmaceutical industry, preferably in analytics or commercial analysis.
• Strong experience in data analytics, sales analysis, and market performance tracking.

Key Skills & Competencies

• Strong analytical and numerical skills.
• Commercial mindset with the ability to link data to business outcomes.
• Excellent stakeholder engagement and communication skills.
• Strong problem-solving and customer-focused approach.
• Proficiency in Excel, ERP systems, and data analysis/reporting tools.
• Ability to work in a fast-paced pharmaceutical environment.

• Conduct weekly, monthly, and quarterly supplier engagements to strengthen supplier confidence and supply reliability.
• Analyze supplier performance data to improve supply visibility, forecasting, and continuity.
• Support initiatives aimed at optimizing supplier relationships using analytical insights.
• Track, analyze, and act on customer complaints and service issues, identifying trends and root causes.
• Work with internal teams to recommend corrective actions and service improvements.
• Collaborate closely with suppliers, sales teams, and internal stakeholders to align commercial and supply objectives.
• Provide analytical support to the sales team to enhance planning and performance monitoring.
• Analyze sales data, market share, and market trends within the pharmaceutical sector.
• Prepare periodic management reports and dashboards to support strategic decision-making.
• Translate complex data into clear, actionable business insights.

• Strong analytical and numerical skills.
• Commercial mindset with the ability to link data to business outcomes.
• Excellent stakeholder engagement and communication skills.
• Strong problem-solving and customer-focused approach.
• Proficiency in Excel, ERP systems, and data analysis/reporting tools.
• Ability to work in a fast-paced pharmaceutical environment.

• Bachelor’s degree in Mathematics, Actuarial Science, Statistics, Business Analytics, or a related field.
• 5 - 7 years’ experience in the pharmaceutical industry, preferably in analytics or commercial analysis.
• Strong experience in data analytics, sales analysis, and market performance tracking.