DUTIES AND RESPONSIBILITIES | About the role

The Channel Account Manager is responsible for developing, managing, and growing strategic relationships with resellers, distributors, and technology partners across East Africa. This role is crucial in driving business growth by expanding market reach, increasing sales opportunities, and ensuring strong partner alignment with company objectives.

This role will report to the Country Manager

As The Channel Account Manager, You Will

• Identify, recruit, and develop new channel partners to expand the company's market presence.
• Conduct account mapping with partners to identify key customers, potential deals, and cross-selling opportunities.
• Work with product managers and marketing teams to roll out campaigns, promotions, and incentive programs for partners.
• Ensure smooth execution of business processes, deal registrations, and compliance with company policies.
• Identify key market trends, competitor activities, and customer demands to drive new business opportunities.
• Take ownership of the entire sales cycle, including lead generation, opportunity development, and deal closure.

QUALIFICATIONS AND EXPERIENCE | About you

(Tailored to each role - this is the section for you to add the qualifications that you expect the applicant to have)

The Ideal Channel Account Manager

• Bachelor's degree in business administration, Sales, Marketing, IT, or a related field.
• Minimum of 5 years of experience in channel sales, account management, or partner management within the IT industry.
• Proven experience in managing reseller and distributor relationships.
• Strong knowledge of the Ethiopian IT market and channel ecosystem.
• Familiarity with vendor programs, incentives, and channel partner enablement strategies.
• Account Management: Strong ability to manage key accounts, track sales performance, and develop business strategies.
• Financial Acumen: Understanding of pricing, margins, revenue targets, and profitability management.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

• Identify, recruit, and develop new channel partners to expand the company's market presence.
• Conduct account mapping with partners to identify key customers, potential deals, and cross-selling opportunities.
• Work with product managers and marketing teams to roll out campaigns, promotions, and incentive programs for partners.
• Ensure smooth execution of business processes, deal registrations, and compliance with company policies.
• Identify key market trends, competitor activities, and customer demands to drive new business opportunities.
• Take ownership of the entire sales cycle, including lead generation, opportunity development, and deal closure.

• Account Management
• Financial Acumen
• Sales Cycle Management
• Partner Management
• Market Trend Analysis
• Deal Registration
• Lead Generation
• Opportunity Development
• Cross-selling

• Bachelor's degree in business administration, Sales, Marketing, IT, or a related field.
• Proven experience in managing reseller and distributor relationships.
• Strong knowledge of the Ethiopian IT market and channel ecosystem.
• Familiarity with vendor programs, incentives, and channel partner enablement strategies.