Background

You are a rare breed of leader who marries the surgical execution of a COO with the high emotional intelligence required to lead educators through profound transformation. Your career in multi-site management – whether in Education, premium Retail, or high-end Services – demonstrates a mastery of driving a “Group Playbook” while empowering local leadership to excel.

Thriving as a disciplined intrapreneur, you would navigate the Enko Model with a knack for creative, low-cost problem-solving that never compromises the blueprint. You possess an innate ability for relentless prioritization, instinctively filtering out the noise to protect “the main thing.” Rather than leading by decree, you secure buy-in through influential narrative building, stepping into the shoes of your team members to turn systemic change into a shared mission.

People describe you as a People Developer to the core; you diagnose performance gaps with precision and foster a culture where unwavering accountability meets psychological safety. Moving fluidly between English and French, you bridge the gap between international standards and local context, ensuring our vision resonates deeply with every stakeholder across our diverse African network.

Responsibilities

As CSO, you will leverage four Strategic Pillars to deliver the Group Business Plan:

• Operational Excellence: Drive P&L and process performance across all schools to ensure financial sustainability.
• Leadership Development: Empower and hold Heads of School (HoS) accountable, streamlining operations to maximize their focus on Learning & Teaching.
• Scalable Synergies: Harness the “power of the group” by standardizing best practices and securing compliance through the Enko Comprehensive School Support Solution.
• Brand Ambassadorship: Embody Enko’s values to strengthen our Value Proposition for both parents and employees.

Qualifications

To succeed in this role and thrive within the Enko culture, you will need to demonstrate a unique blend of operational rigor and high-level leadership. Specifically, we are looking for the following core competencies:

• Analytical Strategist: You possess the structural rigor to manage complex P&Ls and the analytical depth to solve root-cause operational challenges systematically.
• Agile Intrapreneur: You thrive on autonomy and find creative, low-cost solutions to hurdles while remaining strictly disciplined in your execution of the Enko Model.
• Focused Executor: You demonstrate relentless prioritization, protecting “the main thing” from distractions and maintaining a high-performance tempo across the network.
• Influential People Developer: You combine high EQ with influential storytelling to mentor leaders, create psychological safety, and turn organizational resistance into positive momentum.
• Avid Learner: You possess the intellectual curiosity and agility to grow alongside our organization, constantly seeking to improve both yourself and our operational frameworks.
• Bilingual Communicator: You offer professional fluency in both English and French, an essential enabler for engaging deeply with our diverse stakeholders across the continent.

• Drive P&L and process performance across all schools to ensure financial sustainability.
• Empower and hold Heads of School (HoS) accountable, streamlining operations to maximize their focus on Learning & Teaching.
• Harness the “power of the group” by standardizing best practices and securing compliance through the Enko Comprehensive School Support Solution.
• Embody Enko’s values to strengthen our Value Proposition for both parents and employees.

• Surgical execution of a COO
• High emotional intelligence
• Multi-site management
• Driving a “Group Playbook”
• Empowering local leadership
• Disciplined intrapreneurship
• Creative, low-cost problem-solving
• Relentless prioritization
• Influential narrative building
• People development
• Diagnosing performance gaps
• Fostering accountability and psychological safety
• Bilingual communication (English and French)
• Analytical rigor
• Agile problem-solving
• Focused execution
• High EQ
• Mentoring leaders
• Creating psychological safety
• Intellectual curiosity
• Organizational agility

• Demonstrated mastery of driving a “Group Playbook” while empowering local leadership to excel in multi-site management (Education, premium Retail, or high-end Services).
• Proven ability to navigate a specific model (Enko Model) with creative, low-cost problem-solving without compromising the blueprint.
• Demonstrated ability for relentless prioritization.
• Ability to secure buy-in through influential narrative building and understanding team members' perspectives.
• Proven ability to diagnose performance gaps and foster a culture of accountability and psychological safety.
• Professional fluency in both English and French.
• Structural rigor to manage complex P&Ls.
• Analytical depth to solve root-cause operational challenges systematically.
• Autonomy and discipline in execution.
• Ability to protect “the main thing” from distractions and maintain a high-performance tempo.
• High EQ combined with influential storytelling skills.
• Intellectual curiosity and agility to grow with the organization.