Claims Rep job at Cigna
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Claims Rep
2026-02-18T14:58:53+00:00
Cigna
https://www.cigna-africa.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Health Care
Healthcare, Customer Service, Admin & Office
KES
MONTH
2026-02-28T17:00:00+00:00
8

About the Role

We are seeking a dedicated and detail-oriented Claims Representative to join our team at Cigna. In this role, you will be responsible for processing and managing insurance claims, ensuring accuracy and efficiency. This is an excellent opportunity for individuals passionate about healthcare and customer service to contribute to a leading global health services company.

Responsibilities

  • Review and process various types of insurance claims accurately and efficiently.
  • Verify claimant information and policy coverage.
  • Investigate discrepancies and gather necessary documentation.
  • Communicate with policyholders, healthcare providers, and other stakeholders to resolve claim issues.
  • Maintain accurate records of all claim activities.
  • Ensure compliance with company policies and regulatory requirements.

Qualifications

  • High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
  • Proven experience in claims processing or a similar role within the insurance or healthcare industry.
  • Strong understanding of insurance policies and claims procedures.
  • Excellent analytical and problem-solving skills.
  • Proficiency in using claims processing software and MS Office Suite.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Experience

  • Minimum of 2 years of experience in claims processing.

Additional Details

  • This is a full-time position.
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and supportive team.
  • Review and process various types of insurance claims accurately and efficiently.
  • Verify claimant information and policy coverage.
  • Investigate discrepancies and gather necessary documentation.
  • Communicate with policyholders, healthcare providers, and other stakeholders to resolve claim issues.
  • Maintain accurate records of all claim activities.
  • Ensure compliance with company policies and regulatory requirements.
  • Strong understanding of insurance policies and claims procedures.
  • Excellent analytical and problem-solving skills.
  • Proficiency in using claims processing software and MS Office Suite.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
  • Proven experience in claims processing or a similar role within the insurance or healthcare industry.
bachelor degree
12
JOB-6995d3ad3bb1f

Vacancy title:
Claims Rep

[Type: FULL_TIME, Industry: Health Care, Category: Healthcare, Customer Service, Admin & Office]

Jobs at:
Cigna

Deadline of this Job:
Saturday, February 28 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Wednesday, February 18 2026, Base Salary: Not Disclosed

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Learn more about Cigna
Cigna jobs in Kenya

JOB DETAILS:

About the Role

We are seeking a dedicated and detail-oriented Claims Representative to join our team at Cigna. In this role, you will be responsible for processing and managing insurance claims, ensuring accuracy and efficiency. This is an excellent opportunity for individuals passionate about healthcare and customer service to contribute to a leading global health services company.

Responsibilities

  • Review and process various types of insurance claims accurately and efficiently.
  • Verify claimant information and policy coverage.
  • Investigate discrepancies and gather necessary documentation.
  • Communicate with policyholders, healthcare providers, and other stakeholders to resolve claim issues.
  • Maintain accurate records of all claim activities.
  • Ensure compliance with company policies and regulatory requirements.

Qualifications

  • High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
  • Proven experience in claims processing or a similar role within the insurance or healthcare industry.
  • Strong understanding of insurance policies and claims procedures.
  • Excellent analytical and problem-solving skills.
  • Proficiency in using claims processing software and MS Office Suite.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Experience

  • Minimum of 2 years of experience in claims processing.

Additional Details

  • This is a full-time position.
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and supportive team.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

To apply for this position, please submit your CV and cover letter through the Corporate Staffing Services portal.

Click Here to Apply Now

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Job Info
Job Category: Health/ Medicine jobs in Kenya
Job Type: Full-time
Deadline of this Job: Saturday, February 28 2026
Duty Station: Nairobi | Nairobi
Posted: 18-02-2026
No of Jobs: 1
Start Publishing: 18-02-2026
Stop Publishing (Put date of 2030): 10-10-2076
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