We are a multi-specialist boutique surgical private hospital in Parklands, Nairobi. We cater for all levels of surgery including advanced surgeries requiring Critical Care and a state of the art Maternity Unit. The need for such a specialist hospital arises from advanced health care gaps in Kenya and in wider East Africa and Central Africa regions.

Duties

• Oversee daily operations, patient flow and service standards
• Recruit, roster, train and supervise front desk, nursing and support staff
• Manage budgets, billing, cash flow, reconciliations and monthly board reports
• Handle procurement, stock and suppliers (consumables, devices, maintenance)
• Ensure KMPDC, NCK, county and data-protection compliance; maintain licences and SOPs
• Coordinate equipment servicing, sterilisation and infection control
• Drive patient experience; handle complaints discreetly
• Support marketing, social media, events and referral partnerships

Requirements

• Degree in Health Services Management, Business Administration or related (clinical background an advantage)
• 3-5 years' management experience in a private clinic, hospital, medical spa or premium hospitality
• Strong finance, organisation and people-management skills
• Knowledge of Kenyan healthcare regulations and insurance processes
• Excellent grooming, presentation and communication
• Proficient in MS Office, clinic systems and social media Discreet, proactive, start-up ready

• Oversee daily operations, patient flow and service standards
• Recruit, roster, train and supervise front desk, nursing and support staff
• Manage budgets, billing, cash flow, reconciliations and monthly board reports
• Handle procurement, stock and suppliers (consumables, devices, maintenance)
• Ensure KMPDC, NCK, county and data-protection compliance; maintain licences and SOPs
• Coordinate equipment servicing, sterilisation and infection control
• Drive patient experience; handle complaints discreetly
• Support marketing, social media, events and referral partnerships

• Strong finance skills
• Organisation
• People-management skills
• Knowledge of Kenyan healthcare regulations and insurance processes
• Excellent grooming, presentation and communication
• Proficient in MS Office, clinic systems and social media
• Discreet
• Proactive
• Start-up ready

• Degree in Health Services Management, Business Administration or related
• Clinical background an advantage
• 3-5 years' management experience in a private clinic, hospital, medical spa or premium hospitality