CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

Community Outreach Officers - Naivasha

Job Type

Full Time

Qualification

BA/BSc/HND , Diploma

Experience

Location

Job Field

Insurance

Key Responsibilities

• Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
• Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
• Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
• Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
• Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.

Qualifications

• Minimum of a Diploma in a business-related field.
• A Bachelor’s degree is desirable.
• Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
• Excellent communication, presentation, and interpersonal
• Strong negotiation and problem-solving
• Proven experience in community engagement, sales, or field mobilization will be an advantage.
• Age: 25 years and above.

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• Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
• Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
• Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
• Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
• Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.

• Excellent communication, presentation, and interpersonal
• Strong negotiation and problem-solving

• Minimum of a Diploma in a business-related field.
• A Bachelor’s degree is desirable.
• Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
• Proven experience in community engagement, sales, or field mobilization will be an advantage.
• Age: 25 years and above.