Complaints Officer – Complaints & Investigations job at Kenya National Commission on Human Rights (KNCHR)

Vacancy title:
Complaints Officer – Complaints & Investigations

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

Kenya National Commission on Human Rights (KNCHR)

Deadline of this Job:
07 December 2021  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Friday, December 03, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Job Type: Full Time
Qualification: BA/BSc/HNDExperience
Location: Nairobi
Job Field: Law / Legal
Reports to: Deputy Director – Complaints & Investigations
Location: Nairobi with occasional travel
Duration: Permanent and Pensionable
Gross Salary: Kshs. 100,250
Job Purpose
This position is responsible for the support to implementation of the organization’s complaints and investigations strategy by receiving and processing complaints on alleged Human Rights violations in Kenya.

Key Responsibilities
• Screening of petitioners to determine if the complaints are admissible or not;
• Offering legal advice to petitioners
• Keying complaints data in the Complaints Management System.
• Review of admitted complaints and follow up with petitioners
• Undertake preliminary investigations on admitted complaints.
• Prepare timely situational reports on complaints processing.

Skills, Experience and Minimum Qualifications
• Bachelor’s degree in any of the following fields: Law, Anthropology, Criminology, Political Science, Sociology or equivalent qualification from a recognized institution;
• One (1) year relevant experience in a reputable organization;
• Experience in human rights complaints handling;
• Certificate in Computer Application Skills from a recognized institution;
• Met the requirements of Chapter 6 of the Constitution on Leadership and Integrity.
• Knowledge in Alternative Dispute Resolutions mechanisms will be an added advantage.
• KNCHR is an equal opportunity employer which offers a competitive remuneration commensurate to qualifications and experience. Qualified female candidates and Persons with Disabilities are encouraged to apply.


Work Hours: 8 12 Bachelor Degree

Job application procedure
Please note that it is a criminal offence to provide false information and documents in the application.
Only short listed candidates will be contacted.
If you possess the above qualities, please submit your application electronically through recruitment@knchr.org , clearly indicating the position, and the Ref No. on the subject line, together with a detailed C.V, names and telephone contacts of three referees one of whom should be your immediate supervisor, to reach us by 7th December 2021


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Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: 07 December 2021  
Duty Station: Addis Ababa
Posted: 03-12-2021
No of Jobs: 1
Start Publishing: 03-12-2021
Stop Publishing (Put date of 2030): 03-12-2065
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