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Vacancy title:
Customer Experience Manager
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Management,Customer Service,Business Operations,Transportation & Logistics]
Jobs at:
BasiGo Kenya
Deadline of this Job:
Sunday, May 24 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, May 15 2026, Base Salary: Not Disclosed
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Learn more about BasiGo Kenya
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JOB DETAILS:
Background
BasiGo Kenya is looking for a Customer Experience Manager to lead the team responsible for managing day-to-day customer interactions and serving as the key link between customers and BasiGo.
Qualifications or requirements
The ideal candidate will bring:
- 3-5 years of experience in customer support, call centre operations, or service operations.
- Experience working cross-functionally with fleet, service, or technical teams.
- Experience with CRM or ticketing systems.
Additional details
If you are passionate about delivering exceptional customer experiences and want to play a role in shaping the future of sustainable public transport in Africa, we would love to hear from you.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Apply here: https://lnkd.in/dTXU8qwt
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