Customer Experience/PR & Communications Interns job at Optiven Limited
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Customer Experience/PR & Communications Interns
2026-03-12T07:47:43+00:00
Optiven Limited
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_2139/logo/Optiven%20Limited.jpg
INTERN
Nairobi
Nairobi
00100
Kenya
Consulting
Customer Service, Advertising & Public Relations, Communications & Writing, Sales & Retail, Business Operations, Real Estate
KES
MONTH
2026-03-27T17:00:00+00:00
8

Job Purpose Statement:

The job holder is responsible for generating sales through outbound and inbound telephone engagements with prospective and existing clients. The role focuses on promoting the company’s products and services, nurturing leads, closing sales and maintaining strong customer relationships to support the company’s revenue growth objectives. This role ensures effective customer engagement, accurate recording of sales activities and ensuring adherence to company sales policies and procedures while supporting the organization’s property sales pipeline and revenue targets. This role involves:

Key Requirements:

  • Bachelors degree in Customer Service, Public Relations, Communications, Marketing, Business Administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and professionalism.
  • Basic computer literacy, including MS Office and email communication.
  • Willingness to learn and work in a fast-paced environment.
  • Ability to work collaboratively in a team while maintaining a high level of professionalism.
  • Lead generation and qualification by contacting prospective clients, introducing company property projects and assessing their interest and readiness to invest
  • Sales conversion and revenue generation through presenting property investment opportunities, handling objections, and closing sales or facilitating sales closures through the sales and marketing teams
  • Customer relationship management by maintaining consistent communication with prospects and clients to nurture leads and encourage repeat investments and referrals and guiding the customers through the sales process
  • Sales reporting and CRM management through maintain accurate records of customer interactions, sales activities and lead progress within the CRM system
  • Coordination with internal teams including sales and marketing teams to support marketing campaigns, schedule site visits and enhance the customer sales experience
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and professionalism.
  • Basic computer literacy, including MS Office and email communication.
  • Willingness to learn and work in a fast-paced environment.
  • Ability to work collaboratively in a team while maintaining a high level of professionalism.
  • Bachelors degree in Customer Service, Public Relations, Communications, Marketing, Business Administration, or a related field.
bachelor degree
12
JOB-69b26f9f8d80b

Vacancy title:
Customer Experience/PR & Communications Interns

[Type: INTERN, Industry: Consulting, Category: Customer Service, Advertising & Public Relations, Communications & Writing, Sales & Retail, Business Operations, Real Estate]

Jobs at:
Optiven Limited

Deadline of this Job:
Friday, March 27 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Thursday, March 12 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Job Purpose Statement:

The job holder is responsible for generating sales through outbound and inbound telephone engagements with prospective and existing clients. The role focuses on promoting the company’s products and services, nurturing leads, closing sales and maintaining strong customer relationships to support the company’s revenue growth objectives. This role ensures effective customer engagement, accurate recording of sales activities and ensuring adherence to company sales policies and procedures while supporting the organization’s property sales pipeline and revenue targets. This role involves:

Key Requirements:

  • Bachelors degree in Customer Service, Public Relations, Communications, Marketing, Business Administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and professionalism.
  • Basic computer literacy, including MS Office and email communication.
  • Willingness to learn and work in a fast-paced environment.
  • Ability to work collaboratively in a team while maintaining a high level of professionalism.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Application Link: Click Here to Apply Now

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, March 27 2026
Duty Station: Nairobi | Nairobi
Posted: 12-03-2026
No of Jobs: 1
Start Publishing: 12-03-2026
Stop Publishing (Put date of 2030): 10-10-2076
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