Customer Relations Officer job at Employd Staffing Solutions Ltd
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Customer Relations Officer
2026-08-20T15:46:03+00:00
Employd Staffing Solutions Ltd
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_6020/logo/Employd%20Staffing%20Solutions%20Ltd.png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Consulting
Sales & Retail, Customer Service, Real Estate, Business Operations
KES
MONTH
2026-08-30T17:00:00+00:00
8

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work.

Key Responsibilities:

  • Respond promptly to phone, email, and walk-in property inquiries.
  • Pitch available properties to warm leads and turn inquiries into confirmed property sales.
  • Stay in touch with existing buyers to generate repeat business and new referral leads.
  • Negotiate prices, explain payment structures, and guide buyers through signing legal sales contracts.
  • Conduct highly persuasive property tours that highlight specific financial returns and lifestyle benefits.
  • Research competitor pricing and local property trends to pitch solutions more effectively to buyers.
  • Build long-term rapport with buyers and investors by offering honest advice and updates.
  • Guide clients through site visits and explain property features.
  • Handle client complaints and coordinate with finance or legal teams for smooth transactions.
  • Update customer interaction logs and track sales pipelines accurately .

Qualifications .

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 1 to 3 years of experience in sales, or client relations, within the property sector.
  • Proven experience meeting or exceeding monthly real estate sales quotas.
  • Strong skills in handling buyer objections, price pushback, and contract terms.
  • Existing relationships with local property investors, brokers, or wealth managers is a plus.
  • Excellent spoken and written communication skills with strong active listening.
  • Proficiency in MS Office and familiarity with CRM software.
  • High emotional intelligence, patience, and problem-solving abilities.
  • Respond promptly to phone, email, and walk-in property inquiries.
  • Pitch available properties to warm leads and turn inquiries into confirmed property sales.
  • Stay in touch with existing buyers to generate repeat business and new referral leads.
  • Negotiate prices, explain payment structures, and guide buyers through signing legal sales contracts.
  • Conduct highly persuasive property tours that highlight specific financial returns and lifestyle benefits.
  • Research competitor pricing and local property trends to pitch solutions more effectively to buyers.
  • Build long-term rapport with buyers and investors by offering honest advice and updates.
  • Guide clients through site visits and explain property features.
  • Handle client complaints and coordinate with finance or legal teams for smooth transactions.
  • Update customer interaction logs and track sales pipelines accurately .
  • Handling buyer objections, price pushback, and contract terms.
  • Excellent spoken and written communication skills with strong active listening.
  • Proficiency in MS Office and familiarity with CRM software.
  • High emotional intelligence, patience, and problem-solving abilities.
  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 1 to 3 years of experience in sales, or client relations, within the property sector.
  • Proven experience meeting or exceeding monthly real estate sales quotas.
  • Strong skills in handling buyer objections, price pushback, and contract terms.
  • Existing relationships with local property investors, brokers, or wealth managers is a plus.
  • Excellent spoken and written communication skills with strong active listening.
  • Proficiency in MS Office and familiarity with CRM software.
  • High emotional intelligence, patience, and problem-solving abilities.
bachelor degree
12
JOB-6a87213b99f38

Vacancy title:
Customer Relations Officer

[Type: FULL_TIME, Industry: Consulting, Category: Sales & Retail, Customer Service, Real Estate, Business Operations]

Jobs at:
Employd Staffing Solutions Ltd

Deadline of this Job:
Sunday, August 30 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Thursday, August 20 2026, Base Salary: Not Disclosed

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JOB DETAILS:

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work.

Key Responsibilities:

  • Respond promptly to phone, email, and walk-in property inquiries.
  • Pitch available properties to warm leads and turn inquiries into confirmed property sales.
  • Stay in touch with existing buyers to generate repeat business and new referral leads.
  • Negotiate prices, explain payment structures, and guide buyers through signing legal sales contracts.
  • Conduct highly persuasive property tours that highlight specific financial returns and lifestyle benefits.
  • Research competitor pricing and local property trends to pitch solutions more effectively to buyers.
  • Build long-term rapport with buyers and investors by offering honest advice and updates.
  • Guide clients through site visits and explain property features.
  • Handle client complaints and coordinate with finance or legal teams for smooth transactions.
  • Update customer interaction logs and track sales pipelines accurately .

Qualifications .

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 1 to 3 years of experience in sales, or client relations, within the property sector.
  • Proven experience meeting or exceeding monthly real estate sales quotas.
  • Strong skills in handling buyer objections, price pushback, and contract terms.
  • Existing relationships with local property investors, brokers, or wealth managers is a plus.
  • Excellent spoken and written communication skills with strong active listening.
  • Proficiency in MS Office and familiarity with CRM software.
  • High emotional intelligence, patience, and problem-solving abilities.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Qualified and interested candidates should share their CVs  with the subject line Customer Relations Officer . Only shortlisted candidates will be contacted.

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Sunday, August 30 2026
Duty Station: Nairobi | Nairobi
Posted: 20-08-2026
No of Jobs: 1
Start Publishing: 20-08-2026
Stop Publishing (Put date of 2030): 10-10-2076
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