Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region.

Customer Service & Logistics Intern

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

Location

Kiambu

Job Field

Customer Care , Graduate Jobs , Procurement / Store-keeping / Supply Chain

What You’ll Do

• Transport & Logistics Support- Help coordinate daily transport operations ( routes, vehicles, deliveries), Assist in ensuring that products reach customers on time and on budget, supporting the transport invoice checks and helping to keep our transport partners compliant.
• Data & Insights- Assisting the Transport Officer in analysing transport KPIS, providing support in transport data collection and validation and helping create dashboards and reports that shape decision making within the function.
• Innovation & Improvement – Supporting the logistics team in using historical data to forecast logistics needs and spot trends, take part in projects aimed at optimising transport and booting efficiency.

What You Bring

• A Degree in Supply Chain, Logistics, Business, Operations or related field.
• Solid skills in Excel, Word, and PowerPoint.
• Familiarity with ERP systems (bonus points!).
• Strong analytical thinking + problem‑solving energy.
• A customer‑focused mindset and hunger to learn.

Work Setup

This is a full‑time, office‑based internship.

Why You’ll Love It Here

• Build real‑world skills in logistics & customer service
• Be part of meaningful improvements in the supply chain
• Get the kind of experience that helps you stand out in your career

• Help coordinate daily transport operations ( routes, vehicles, deliveries)
• Assist in ensuring that products reach customers on time and on budget
• Support the transport invoice checks
• Help to keep our transport partners compliant
• Assist the Transport Officer in analysing transport KPIS
• Provide support in transport data collection and validation
• Help create dashboards and reports that shape decision making within the function
• Support the logistics team in using historical data to forecast logistics needs and spot trends
• Take part in projects aimed at optimising transport and booting efficiency

• Excel
• Word
• PowerPoint
• ERP systems (familiarity)
• Analytical thinking
• Problem-solving
• Customer-focused mindset
• Hunger to learn

• A Degree in Supply Chain, Logistics, Business, Operations or related field.