Vacancy title:
Customer Service

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality, Customer Service, Admin & Office]

Jobs at:
Sejiwa Social Club

Deadline of this Job:
Wednesday, July 15 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Friday, July 3 2026, Base Salary: Not Disclosed

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JOB DETAILS:

We are hiring full-time positions at Sejiwa Social Club.

Job Summary:
The Customer Service Officer serves as the first point of contact for members and guests, ensuring excellent service through efficient communication, problem resolution, and administrative support.

Key Responsibilities:

• Welcome members and visitors.
• Handle inquiries in person, by phone, and via email.
• Manage reservations and bookings.
• Address complaints professionally and promptly.
• Maintain accurate member records.
• Coordinate with other departments to meet member needs.
• Provide information on club services, events, and facilities.

Qualifications & Skills:

• Diploma or certificate in Customer Service, Hospitality, or a related field.
• Experience in customer service or hospitality is preferred.
• Strong communication and interpersonal skills.
• Computer literacy.
• Professional appearance and excellent problem-solving abilities.

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Contact Us:

011-55502811 (MARSYA)

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