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Vacancy title:
Customer Success Associate
[Type: FULL_TIME, Industry: Computer Software, Category: Customer Service, Business Operations, Admin & Office]
Jobs at:
SENRI Ltd. (Africa Incubator Ltd.)
Deadline of this Job:
Tuesday, March 17 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, March 6 2026, Base Salary: Not Disclosed
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Learn more about SENRI Ltd. (Africa Incubator Ltd.)
SENRI Ltd. (Africa Incubator Ltd.) jobs in Kenya
JOB DETAILS:
Scope of work
Support corporate customers to utilize our service
Lead training with new customers (incl. product setup)
Check the usage of sales reps to identify who's using / not using
Communicate with sales reps in case they have any challenges in the usage
Solve challenges of customer (manager) satisfaction
Send reports accordingly
Other administrations
Working conditions
Working hours : 8:30-17:30
Working day: Monday – Friday
Compensation to be discussed based on his/her capability and experience
Probational period will be 3-6 months
Long-term employment decision to be made by the end of this period
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Application Link:Click here to apply
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