Background

ADEC Kenya Services EPZ Limited (ADEC Kenya), ADEC Innovations’ outsourcing headquarters in Africa, hosts the company’s business process outsourcing (BPO) and knowledge process outsourcing (KPO) services, to providing data-entry services, research data trace, data and document management and back office support. ADEC Kenya also offers eLearning services through ADEC Innovations’ capabilities in curriculum design and content development; certifications, simulations and assessments; learning management systems; mobile learning systems; and content conversion. Launched in 2014, ADEC Kenya is an expert in bringing cost-effective onshore and offshore BPO solutions globally.

Key Responsibilities

• Accurately encode and enter order-related data into client systems in accordance with project requirements.
• Verify and review completed work before proceeding to the next stage to ensure high-quality output.
• Adhere to standard operating procedures (SOPs), work instructions, and established guidelines.
• Participate in training sessions, project orientations, and other learning activities as required.
• Promptly report any system issues, technical challenges, or operational concerns to the immediate supervisor.
• Comply with all company policies, including Quality Management Systems (QMS), Information Security Management Systems (ISMS), Data Privacy regulations (DPA), EHS requirements, and other internal policies.
• Report any security incidents, vulnerabilities, or system weaknesses in a timely manner.
• Perform any additional duties or responsibilities assigned by management to support business operations

Qualifications

• Bachelor’s degree in Accountancy or any related business course.
• At least 2 years of work experience and/or experience in a relevant role/capacity is an advantage.
• Must possess typing speed of 200 characters per minute (CPM) at 100% accuracy.
• Advanced proficiency in Microsoft Excel, particularly formulas (e.g., VLOOKUP, SUMIF, etc.).
• Strong analytical skills with the ability to follow instructions and draw logical conclusions.
• High attention to detail, patience, and willingness to be trained.
• Strong working knowledge of Microsoft Office tools.
• Flexible to accommodate different shift jobs, including night shifts, and must be staying within or ready to relocate to Kitengela or Athi River

• Accurately encode and enter order-related data into client systems in accordance with project requirements.
• Verify and review completed work before proceeding to the next stage to ensure high-quality output.
• Adhere to standard operating procedures (SOPs), work instructions, and established guidelines.
• Participate in training sessions, project orientations, and other learning activities as required.
• Promptly report any system issues, technical challenges, or operational concerns to the immediate supervisor.
• Comply with all company policies, including Quality Management Systems (QMS), Information Security Management Systems (ISMS), Data Privacy regulations (DPA), EHS requirements, and other internal policies.
• Report any security incidents, vulnerabilities, or system weaknesses in a timely manner.
• Perform any additional duties or responsibilities assigned by management to support business operations

• Typing speed of 200 characters per minute (CPM) at 100% accuracy.
• Advanced proficiency in Microsoft Excel, particularly formulas (e.g., VLOOKUP, SUMIF, etc.).
• Strong analytical skills with the ability to follow instructions and draw logical conclusions.
• High attention to detail, patience, and willingness to be trained.
• Strong working knowledge of Microsoft Office tools.

• Bachelor’s degree in Accountancy or any related business course.
• At least 2 years of work experience and/or experience in a relevant role/capacity is an advantage.
• Must possess typing speed of 200 characters per minute (CPM) at 100% accuracy.
• Advanced proficiency in Microsoft Excel, particularly formulas (e.g., VLOOKUP, SUMIF, etc.).
• Strong analytical skills with the ability to follow instructions and draw logical conclusions.
• High attention to detail, patience, and willingness to be trained.
• Strong working knowledge of Microsoft Office tools.
• Flexible to accommodate different shift jobs, including night shifts, and must be staying within or ready to relocate to Kitengela or Athi River