Background information about the job or company (e.g., role context, company overview)

Tenakata is licensed by the Central Bank of Kenya as a Digital Credit Provider. Our platform is designed to empower small businesses in Africa by assisting with financial record-keeping and promoting financial literacy through business support coaching. We ensure the secure sharing of reliable financial information with financial institutions in order to ext...

Responsibilities or duties

The Disbursement Manager is responsible for managing and overseeing the end-to-end loan disbursement process, ensuring timely, accurate, and compliant disbursement of funds to clients while maintaining portfolio quality and operational efficiency.

Qualifications or requirements (e.g., education, skills)

• Bachelor in Finance, Accounting, Economics, or Business.(Mandatory)
• Strong knowledge of disbursement processes, compliance & controls.
• Leadership, analytical & reporting skills.
• High integrity and attention to detail.

Experience needed

5 to 7 yrs experience in loan disbursement/financial services (3 yrs managerial)

Experience with digital lending/core banking systems.

• Oversee all loan disbursement processes.
• Approve and authorize disbursements within delegated limits.
• Ensure accurate and timely posting of disbursements in the system.
• Drive portfolio growth through effective disbursement strategies and client engagement.
• Ensure all disbursements meet regulatory and internal compliance requirements.
• Monitor disbursement risks and implement mitigation measures.
• Prepare daily, weekly, and monthly disbursement reports.
• Track disbursement performance against targets and identify bottlenecks.
• Address client queries and resolve disbursement-related issues.
• Conduct training and capacity building on processes and compliance.

• Leadership
• Analytical skills
• Reporting skills
• Knowledge of disbursement processes
• Knowledge of compliance & controls
• Experience with digital lending/core banking systems
• High integrity
• Attention to detail

• Bachelor in Finance, Accounting, Economics, or Business.
• 5 to 7 years of experience in loan disbursement/financial services
• 3 years of managerial experience
• Strong knowledge of disbursement processes, compliance & controls.
• Experience with digital lending/core banking systems.
• Leadership, analytical & reporting skills.
• High integrity and attention to detail.