Donor Relationship Officer
2026-10-02T04:43:19+00:00
Medecins Sans Frontieres
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https://www.msf.org/kenya
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Healthcare
Social Services & Nonprofit, Sales & Retail, Business Operations, Advertising & Marketing
2026-10-15T17:00:00+00:00
8
Background
Médecins sans frontières (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases.
Responsibilities
Donor Acquisition, Engagement & Stewardship
- Support acquisition, donor engagement and stewardship for individual, corporate, foundations and major donors, with priority focus on Islamic philanthropy.
- Build and manage a personal portfolio of high-value and prospective donors, supporting in development of tailored cultivation and stewardship plans for each.
- Draft and oversee personalised donor communications, thank-you letters, impact reports, and stewardship materials.
- Support in Planning and coordinating donor touchpoints, including one-on-one meetings, cultivation events, donor briefings, and field or site visits.
- Track engagement outcomes and donor satisfaction and adjust stewardship approaches based on donor feedback and giving behaviour.
Islamic Philanthropy Strategy & Partnerships
- Contribute to the Implementation of MSF Eastern Africa's Islamic philanthropy strategy, including annual targets, priority segments, and channel plans.
- Identify, map, and build lasting relationships with Islamic philanthropy networks, Zakat institutions, Waqf funds, mosques, and Muslim foundations relevant to MSF's work.
- Support in designing, and implementation of Ramadan- and Zakat-specific fundraising appeals and campaigns, working closely with Communications, and Programmes and fundraising teams.
- Represent MSF in negotiations and support in management of partnerships related to Islamic charitable organizations, faith-based community groups, and diaspora networks. e.g. Somali diaspora
- Ensuring all fundraising materials and messaging are culturally and theologically sensitive, accurate, and aligned with Islamic giving principles; act as the organisation's internal reference point on Islamic philanthropy practice.
- Represent MSF at relevant faith-based, philanthropic, and community forums, strengthening MSF’s profile and credibility among Muslim donors, Islamic charitable organizations, Zakat institutions, and other Islamic philanthropy networks.
Business Development & Revenue Growth
- Identify and pursue new donor prospects and partnership opportunities to grow income against agreed annual targets.
- Develop compelling funding proposals, concept notes, and pitch materials for individual donors, foundations, and institutions.
- Contribute to the wider Fundraising team's income diversification and long-term donor pipeline planning.
Research, Reporting & Compliance
- Lead prospect research on Islamic philanthropic organisations and high-net-worth Muslim donors across Eastern Africa.
- Maintain accurate, complete, and up-to-date donor records and activity in the CRM system and ensure data quality across the donor portfolio.
- Prepare regular briefing notes, performance reports, and presentations for senior management and the Fundraising team.
- Ensure all donor engagement and gift acceptance activity complies with MSF policy, relevant due diligence requirements, and applicable regulations.
Team & Organisational Contribution
- Support the professional development of interns or junior team members contributing to Islamic philanthropy and donor relations work.
- Collaborate closely with Communications, Programmes, and Finance to ensure donor-facing materials accurately reflect MSF's operations and impact.
- Contribute to broader Fundraising team strategy, planning, and continuous improvement initiatives.
- Representing MSF EA in different platforms with the MSF movement when advised to
OTHER RESPONSIBILITIES
- Integrate EDI & Safeguarding aspects in area of work responsibility, including policies and practices.
- Recognize, respond, and document any form of abuse or inappropriate behaviour and alert the safeguarding unit of any suspected potential abuse.
- Proactively participate in the individual performance management process including objective setting, performance monitoring and performance evaluation.
- Embed duty of care principles into all initiatives, CRM administration, and staff relations.
Qualifications
Education
- Bachelor's degree in Development Studies, International Relations, Communications, Islamic Studies, Business Administration, or a related field
- Strong, demonstrable knowledge of Islamic philanthropy mechanisms- including Zakat, Sadaqah, and Waqf; and of faith-aligned giving practices is a core requirement of this role.
Experience
- A minimum of 2 years' professional experience in fundraising, donor relations, business development, or partnership management, ideally within an international NGO or humanitarian context.
- Experience with reporting and donor management tools like CRM, Mailchimp is preferred.
- Support acquisition, donor engagement and stewardship for individual, corporate, foundations and major donors, with priority focus on Islamic philanthropy.
- Build and manage a personal portfolio of high-value and prospective donors, supporting in development of tailored cultivation and stewardship plans for each.
- Draft and oversee personalised donor communications, thank-you letters, impact reports, and stewardship materials.
- Support in Planning and coordinating donor touchpoints, including one-on-one meetings, cultivation events, donor briefings, and field or site visits.
- Track engagement outcomes and donor satisfaction and adjust stewardship approaches based on donor feedback and giving behaviour.
- Contribute to the Implementation of MSF Eastern Africa's Islamic philanthropy strategy, including annual targets, priority segments, and channel plans.
- Identify, map, and build lasting relationships with Islamic philanthropy networks, Zakat institutions, Waqf funds, mosques, and Muslim foundations relevant to MSF's work.
- Support in designing, and implementation of Ramadan- and Zakat-specific fundraising appeals and campaigns, working closely with Communications, and Programmes and fundraising teams.
- Represent MSF in negotiations and support in management of partnerships related to Islamic charitable organizations, faith-based community groups, and diaspora networks. e.g. Somali diaspora
- Ensuring all fundraising materials and messaging are culturally and theologically sensitive, accurate, and aligned with Islamic giving principles; act as the organisation's internal reference point on Islamic philanthropy practice.
- Represent MSF at relevant faith-based, philanthropic, and community forums, strengthening MSF’s profile and credibility among Muslim donors, Islamic charitable organizations, Zakat institutions, and other Islamic philanthropy networks.
- Identify and pursue new donor prospects and partnership opportunities to grow income against agreed annual targets.
- Develop compelling funding proposals, concept notes, and pitch materials for individual donors, foundations, and institutions.
- Contribute to the wider Fundraising team's income diversification and long-term donor pipeline planning.
- Lead prospect research on Islamic philanthropic organisations and high-net-worth Muslim donors across Eastern Africa.
- Maintain accurate, complete, and up-to-date donor records and activity in the CRM system and ensure data quality across the donor portfolio.
- Prepare regular briefing notes, performance reports, and presentations for senior management and the Fundraising team.
- Ensure all donor engagement and gift acceptance activity complies with MSF policy, relevant due diligence requirements, and applicable regulations.
- Support the professional development of interns or junior team members contributing to Islamic philanthropy and donor relations work.
- Collaborate closely with Communications, Programmes, and Finance to ensure donor-facing materials accurately reflect MSF's operations and impact.
- Contribute to broader Fundraising team strategy, planning, and continuous improvement initiatives.
- Representing MSF EA in different platforms with the MSF movement when advised to
- Integrate EDI & Safeguarding aspects in area of work responsibility, including policies and practices.
- Recognize, respond, and document any form of abuse or inappropriate behaviour and alert the safeguarding unit of any suspected potential abuse.
- Proactively participate in the individual performance management process including objective setting, performance monitoring and performance evaluation.
- Embed duty of care principles into all initiatives, CRM administration, and staff relations.
- Strong, demonstrable knowledge of Islamic philanthropy mechanisms- including Zakat, Sadaqah, and Waqf; and of faith-aligned giving practices is a core requirement of this role.
- Experience with reporting and donor management tools like CRM, Mailchimp is preferred.
- Bachelor's degree in Development Studies, International Relations, Communications, Islamic Studies, Business Administration, or a related field
- Strong, demonstrable knowledge of Islamic philanthropy mechanisms- including Zakat, Sadaqah, and Waqf; and of faith-aligned giving practices is a core requirement of this role.
- A minimum of 2 years' professional experience in fundraising, donor relations, business development, or partnership management, ideally within an international NGO or humanitarian context.
- Experience with reporting and donor management tools like CRM, Mailchimp is preferred.
JOB-6abf3667f3771
Vacancy title:
Donor Relationship Officer
[Type: FULL_TIME, Industry: Healthcare, Category: Social Services & Nonprofit, Sales & Retail, Business Operations, Advertising & Marketing]
Jobs at:
Medecins Sans Frontieres
Deadline of this Job:
Thursday, October 15 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, October 2 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background
Médecins sans frontières (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases.
Responsibilities
Donor Acquisition, Engagement & Stewardship
- Support acquisition, donor engagement and stewardship for individual, corporate, foundations and major donors, with priority focus on Islamic philanthropy.
- Build and manage a personal portfolio of high-value and prospective donors, supporting in development of tailored cultivation and stewardship plans for each.
- Draft and oversee personalised donor communications, thank-you letters, impact reports, and stewardship materials.
- Support in Planning and coordinating donor touchpoints, including one-on-one meetings, cultivation events, donor briefings, and field or site visits.
- Track engagement outcomes and donor satisfaction and adjust stewardship approaches based on donor feedback and giving behaviour.
Islamic Philanthropy Strategy & Partnerships
- Contribute to the Implementation of MSF Eastern Africa's Islamic philanthropy strategy, including annual targets, priority segments, and channel plans.
- Identify, map, and build lasting relationships with Islamic philanthropy networks, Zakat institutions, Waqf funds, mosques, and Muslim foundations relevant to MSF's work.
- Support in designing, and implementation of Ramadan- and Zakat-specific fundraising appeals and campaigns, working closely with Communications, and Programmes and fundraising teams.
- Represent MSF in negotiations and support in management of partnerships related to Islamic charitable organizations, faith-based community groups, and diaspora networks. e.g. Somali diaspora
- Ensuring all fundraising materials and messaging are culturally and theologically sensitive, accurate, and aligned with Islamic giving principles; act as the organisation's internal reference point on Islamic philanthropy practice.
- Represent MSF at relevant faith-based, philanthropic, and community forums, strengthening MSF’s profile and credibility among Muslim donors, Islamic charitable organizations, Zakat institutions, and other Islamic philanthropy networks.
Business Development & Revenue Growth
- Identify and pursue new donor prospects and partnership opportunities to grow income against agreed annual targets.
- Develop compelling funding proposals, concept notes, and pitch materials for individual donors, foundations, and institutions.
- Contribute to the wider Fundraising team's income diversification and long-term donor pipeline planning.
Research, Reporting & Compliance
- Lead prospect research on Islamic philanthropic organisations and high-net-worth Muslim donors across Eastern Africa.
- Maintain accurate, complete, and up-to-date donor records and activity in the CRM system and ensure data quality across the donor portfolio.
- Prepare regular briefing notes, performance reports, and presentations for senior management and the Fundraising team.
- Ensure all donor engagement and gift acceptance activity complies with MSF policy, relevant due diligence requirements, and applicable regulations.
Team & Organisational Contribution
- Support the professional development of interns or junior team members contributing to Islamic philanthropy and donor relations work.
- Collaborate closely with Communications, Programmes, and Finance to ensure donor-facing materials accurately reflect MSF's operations and impact.
- Contribute to broader Fundraising team strategy, planning, and continuous improvement initiatives.
- Representing MSF EA in different platforms with the MSF movement when advised to
OTHER RESPONSIBILITIES
- Integrate EDI & Safeguarding aspects in area of work responsibility, including policies and practices.
- Recognize, respond, and document any form of abuse or inappropriate behaviour and alert the safeguarding unit of any suspected potential abuse.
- Proactively participate in the individual performance management process including objective setting, performance monitoring and performance evaluation.
- Embed duty of care principles into all initiatives, CRM administration, and staff relations.
Qualifications
Education
- Bachelor's degree in Development Studies, International Relations, Communications, Islamic Studies, Business Administration, or a related field
- Strong, demonstrable knowledge of Islamic philanthropy mechanisms- including Zakat, Sadaqah, and Waqf; and of faith-aligned giving practices is a core requirement of this role.
Experience
- A minimum of 2 years' professional experience in fundraising, donor relations, business development, or partnership management, ideally within an international NGO or humanitarian context.
- Experience with reporting and donor management tools like CRM, Mailchimp is preferred.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
The vacancy closing date is: 14th October 2026.
Application Link:Click Here to Apply Now
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