Background

As an Entry Level Telesales Representative, you will be part of Kenya Builders' Sales Academy, designed to train and develop future sales professionals. Your primary responsibility is to engage with potential customers over the phone, introduce our wide range of products, and generate qualified sales leads. This role is not about prior experience but about learning, growing, and proving your sales ability.

You will gain hands-on exposure to sales fundamentals, customer engagement, and product knowledge while supporting the wider sales team. Successful Telesales Representatives typically progress into Field Sales or Retail Sales roles within 12–24 months, making this position the first step in a rewarding sales career with Kenya Builders.

Key Duties/ Responsibilities

• Sales Prospecting and Lead Generation
• Product Promotion and Sales Pitch
• Customer Relationship Management
• Sales Performance Tracking and Reporting
• Continuous Learning and Development

Key Outputs/Deliverables

• Sales Revenue Generation
• Relationship Building
• Lead Generation and Qualification
• Data Management and Reporting
• Product Knowledge and Expertise
• Adherence to Sales Processes and Guidelines

Academic and professional Qualifications and experience required

• High school diploma or equivalent; Bachelor's degree in Business Administration, Marketing, or related field is a plus.
• Two years of experience in telesales, customer service, or any sales-related role. Recent graduates or school leavers are strongly encouraged to apply. This role is designed for early-career individuals eager to grow into sales.

Key Skills and Competences

• Strong willingness to learn and grow within the company.
• Comfortable making phone calls and talking to new people.
• Resilient, proactive, and target driven.
• Results-driven mindset with a passion for achieving targets and exceeding expectations.
• Proficiency in CRM software, Microsoft Office Suite, and other sales tools is a plus.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.

Career Progression Section

This role is the first step in our structured sales career path. Successful Telesales Representatives are typically promoted into Field Sales or Retail Sales roles within 12–24 months.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

• Sales Prospecting and Lead Generation
• Product Promotion and Sales Pitch
• Customer Relationship Management
• Sales Performance Tracking and Reporting
• Continuous Learning and Development

• Strong willingness to learn and grow within the company.
• Comfortable making phone calls and talking to new people.
• Resilient, proactive, and target driven.
• Results-driven mindset with a passion for achieving targets and exceeding expectations.
• Proficiency in CRM software, Microsoft Office Suite, and other sales tools is a plus.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.

• High school diploma or equivalent; Bachelor's degree in Business Administration, Marketing, or related field is a plus.
• Two years of experience in telesales, customer service, or any sales-related role. Recent graduates or school leavers are strongly encouraged to apply. This role is designed for early-career individuals eager to grow into sales.