Vacancy title:
Field Collections Agents (Field-Based)

[Type: FULL_TIME, Industry: Consulting, Category: Accounting & Finance, Business Operations, Customer Service, Sales & Retail]

Jobs at:
Private Company

Deadline of this Job:
Friday, February 27 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Friday, February 20 2026, Base Salary: Not Disclosed

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JOB DETAILS:

ABOUT THE ROLE

A leading Digital Credit Provider (DCP) is seeking results-driven and tech-savvy Field Collections Agents to manage delinquent loan accounts. The role combines digital tools with active field engagement to recover overdue loans while maintaining professionalism and regulatory compliance.

KEY RESPONSIBILITIES

• Conduct field visits to recover overdue loans
• Perform skip tracing to locate hard-to-reach borrowers
• Negotiate ethical and sustainable repayment plans
• Educate customers on credit health and financial responsibility
• Submit daily activity reports

QUALIFICATIONS & REQUIREMENTS

• Diploma or Bachelor's degree in Business, Finance, or related field
• 1–2 years' experience in field collections and debt recovery (DCP/Microfinance/Asset Finance preferred)
• Tech-savvy with CRM, GPS, and mobile lending systems
• Knowledge of regulatory frameworks (In Duplum Rule, Data Protection Act)
• High integrity and strong negotiation skills
• Willingness to travel extensively

WHAT WE OFFER

• Competitive salary + performance-based commission
• Airtime & transport allowance
• Career growth in a fast-scaling fintech
• Training in modern recovery techniques

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Send your CV and cover letter with the subject line: "Field Collections Agent – [Your Location]" by 27th February 2026

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