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Vacancy title:
Field Collections Agents
[Type: FULL_TIME, Industry: Finance, Category: Accounting & Finance, Business Operations, Customer Service, Sales & Retail]
Jobs at:
A leading Digital Credit Provider (DCP)
Deadline of this Job:
Saturday, March 28 2026
Duty Station:
Nairobi, Thika,Kajiado, Gatundu, Karatina, Machakos, Meru, Kitale, Eldoret, Ahero, Webuye, Bungoma,Kericho, Narok, Molo | Nairobi
Summary
Date Posted: Wednesday, March 11 2026, Base Salary: Not Disclosed
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Learn more about A leading Digital Credit Provider (DCP)
A leading Digital Credit Provider (DCP) jobs in Kenya
JOB DETAILS:
ABOUT THE ROLE
A leading Digital Credit Provider (DCP) is seeking results-driven and tech-savvy Field Collections Agents to manage delinquent loan accounts. The role combines digital tools with active field engagement to recover overdue loans while maintaining professionalism and regulatory compliance.
KEY RESPONSIBILITIES
- Conduct field visits to recover overdue loans
- Perform skip tracing to locate hard-to-reach borrowers
- Negotiate ethical and sustainable repayment plans
- Educate customers on credit health and financial responsibility
- Submit daily activity reports
QUALIFICATIONS & REQUIREMENTS
- Diploma or Bachelor's degree in Business, Finance, or related field
- 1–2 years' experience in field collections and debt recovery (DCP/Microfinance/Asset Finance preferred)
- Tech-savvy with CRM, GPS, and mobile lending systems
- Knowledge of regulatory frameworks (In Duplum Rule, Data Protection Act)
- High integrity and strong negotiation skills
- Willingness to travel extensively
WHAT WE OFFER
- Competitive salary + performance-based commission
- Airtime & transport allowance
- Career growth in a fast-scaling fintech
- Training in modern recovery techniques
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Send your CV and cover letter with the subject line: "Field Collections Agent – [Your Location]"
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