Our aim at Boma International Hospitality College (BIHC), in partnership with the Business and Hotel Management School (BHMS) in Switzerland is to nurture your interest in the hospitality industry and empower your ambitions. We have developed a state of the art study programme designed to facilitate access to demanding, while rewarding careers.

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Food and Beverage Service Manager & Lecturer 2026

Job TypeFull Time

QualificationBA/BSc/HND

Experience5 years

LocationNairobi

Job FieldHospitality / Hotel / Restaurant

Key Responsibilities

• Oversee the day-to-day operations of all food and beverage service outlets, including restaurants and coffee shop operations.
• Manage inventory levels and coordinate procurement of food, beverages, equipment, and supplies to ensure uninterrupted service.
• Inspect F&B supplies, equipment, and work areas to ensure cleanliness, functionality, and adherence to quality standards.
• Ensure compliance with all health, food safety, and hygiene regulations, including monitoring student adherence to established standards.
• Supervise, mentor, and schedule students; assign duties and monitor performance in line with training objectives.
• Establish and enforce service standards to enhance customer experience and maintain high-quality service delivery.
• Coordinate closely with the kitchen team in menu planning, food production, and timely service delivery for training and operational purposes.
• Monitor food and beverage orders and collaborate with the Chef to resolve delays or service challenges.
• Investigate customer complaints regarding food quality and service, and implement corrective actions promptly.
• Manage budgets, control costs, and review financial transactions to ensure profitability and accountability.
• Support the development and implementation of training programs for students in restaurant service and dining operations.
• Ensure smooth coordination of activities between kitchen staff, service teams, and training units.
• Prepare reports on operational performance, service standards, and training outcomes.
• Oversee the efficient operation and performance of the coffee shop, ensuring quality service and product consistency.
• Perform any other duties as assigned by management.

THE SKILLS AND COMPETENCES WE ARE LOOKING FOR: EDUCATION AND EXPERIENCE

Minimum requirements:

• Bachelor’s Degree in Hospitality Management, Food & Beverage Management, Events or it’s equivalent
• Proven experience as F & B Service manager with over 5 years of experience
• A deep understanding of, commitment to and involvement in hospitality Industry
• Outstanding F & B techniques and interpersonal relationship skills
• Capacity to spot, resolve issues efficiently and to work under extreme pressure
• Ability to train students in executing different service styles and techniques at the training restaurant.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

• Oversee the day-to-day operations of all food and beverage service outlets, including restaurants and coffee shop operations.
• Manage inventory levels and coordinate procurement of food, beverages, equipment, and supplies to ensure uninterrupted service.
• Inspect F&B supplies, equipment, and work areas to ensure cleanliness, functionality, and adherence to quality standards.
• Ensure compliance with all health, food safety, and hygiene regulations, including monitoring student adherence to established standards.
• Supervise, mentor, and schedule students; assign duties and monitor performance in line with training objectives.
• Establish and enforce service standards to enhance customer experience and maintain high-quality service delivery.
• Coordinate closely with the kitchen team in menu planning, food production, and timely service delivery for training and operational purposes.
• Monitor food and beverage orders and collaborate with the Chef to resolve delays or service challenges.
• Investigate customer complaints regarding food quality and service, and implement corrective actions promptly.
• Manage budgets, control costs, and review financial transactions to ensure profitability and accountability.
• Support the development and implementation of training programs for students in restaurant service and dining operations.
• Ensure smooth coordination of activities between kitchen staff, service teams, and training units.
• Prepare reports on operational performance, service standards, and training outcomes.
• Oversee the efficient operation and performance of the coffee shop, ensuring quality service and product consistency.
• Perform any other duties as assigned by management.

• Outstanding F & B techniques and interpersonal relationship skills
• Capacity to spot, resolve issues efficiently and to work under extreme pressure
• Ability to train students in executing different service styles and techniques at the training restaurant.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

• Bachelor’s Degree in Hospitality Management, Food & Beverage Management, Events or it’s equivalent