WE'RE HIRING

SkinSol Aesthetics Clinic is seeking a professional, client-focused Front Desk Executive with experience in a medispa or aesthetic clinic, and a strong passion for customer experience excellence.

Key Responsibilities:

• Deliver a warm, professional, and consistent client experience from first contact to check-out.
• Welcome and attend to clients courteously at reception.
• Manage appointments, bookings, confirmations, and reschedules accurately.
• Handle calls, WhatsApp, & online inquiries promptly and professionally.
• Coordinate therapist schedules, treatment rooms, & client flow.
• Provide clear information on services, pricing, & promotions.
• Manage client check-in, check-out, & basic billing support,
• Support client follow-ups, rebooking, & feedback collection.
• Maintain a clean, organized, & welcoming front desk area.

Requirements:

• Previous experience in a medispa or aesthetic clinic (mandatory)
• Diploma or Certificate in Customer Service, Hospitality, or a related field
• Strong communication, interpersonal, and problem-solving skills
• Proven ability to handle client concerns and deliver service recovery when needed
• Comfortable using booking systems, CRM, and POS tools
• Professional appearance and service-driven mindset

• Deliver a warm, professional, and consistent client experience from first contact to check-out.
• Welcome and attend to clients courteously at reception.
• Manage appointments, bookings, confirmations, and reschedules accurately.
• Handle calls, WhatsApp, & online inquiries promptly and professionally.
• Coordinate therapist schedules, treatment rooms, & client flow.
• Provide clear information on services, pricing, & promotions.
• Manage client check-in, check-out, & basic billing support,
• Support client follow-ups, rebooking, & feedback collection.
• Maintain a clean, organized, & welcoming front desk area.

• Strong communication skills
• Interpersonal skills
• Problem-solving skills
• Ability to handle client concerns
• Service recovery
• Comfortable using booking systems, CRM, and POS tools
• Professional appearance
• Service-driven mindset

• Previous experience in a medispa or aesthetic clinic (mandatory)
• Diploma or Certificate in Customer Service, Hospitality, or a related field