Background information about the job or company (e.g., role context, company overview)

We are dedicated to nurturing the next generation of healthcare professionals. With a commitment to providing exceptional medical education and training, Code Blue has established itself as a pillar of excellence in the healthcare sector.

Responsibilities or duties

Welcome and attend to clients, visitors, and inquiries in a courteous and professional manner.

Answer phone calls, respond to emails, and direct inquiries to the appropriate departments. Must be Proficient in ICT and Office Applications

Manage appointments, schedules, and front desk records efficiently.

Maintain a clean, organized, and professional reception area at all times.

Follow all organizational protocols, administrative procedures, and instructions from management.

Handle client information with confidentiality and professionalism.

Qualifications or requirements (e.g., education, skills)

Candidates must maintain excellent personal grooming and hygiene at all times.

Hair must be neat, clean, and professionally styled.

Clothing must be formal, modest, and professional, suitable for a corporate environment.

Shoes must be clean, closed, and appropriate for professional office wear.

Overall appearance must reflect professionalism, respectability, and attention to detail, as the receptionist represents the image of the organization.

Strict adherence to punctuality and time management.

Ability to follow instructions and established office protocols accurately.

Demonstrate professional etiquette, including respectful communication, patience, and problem-solving skills when interacting with clients and colleagues.

Maintain a positive attitude and strong customer service orientation.

Experience needed

Must possess relevant certification or training in Front Office Administration, Customer Service, Secretarial Studies, or a related field.

Prior experience in a receptionist or front office role is required.

Proficiency in basic office systems and administrative tasks is an added advantage.

Strong communication and interpersonal skills are essential.

• Welcome and attend to clients, visitors, and inquiries in a courteous and professional manner.
• Answer phone calls, respond to emails, and direct inquiries to the appropriate departments.
• Manage appointments, schedules, and front desk records efficiently.
• Maintain a clean, organized, and professional reception area at all times.
• Follow all organizational protocols, administrative procedures, and instructions from management.
• Handle client information with confidentiality and professionalism.

• Proficiency in ICT and Office Applications
• Excellent communication skills
• Professionalism
• Ability to maintain a welcoming and efficient front office environment
• Excellent personal grooming and hygiene
• Strict adherence to punctuality and time management
• Ability to follow instructions and established office protocols accurately
• Professional etiquette
• Respectful communication
• Patience
• Problem-solving skills
• Positive attitude
• Strong customer service orientation
• Strong communication and interpersonal skills

• Relevant certification or training in Front Office Administration, Customer Service, Secretarial Studies, or a related field.
• Prior experience in a receptionist or front office role is required.
• Proficiency in basic office systems and administrative tasks is an added advantage.